Job Title

Maintenance Technician, Multifamily

Job Description Summary

The Maintenance Technician provides support and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident. The Maintenance Technician responds to our resident's service needs and is instrumental in helping deliver superior customer service to our residents.

Job Description

Essential Job Duties:

• Prepares make ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds, pools/ hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.
• On call scheduling may be required to respond to after hour emergencies.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Maintenance Supervisor.
• Performs maintenance as scheduled by the Maintenance supervisor.
• Knowledgeable of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Cushman and Wakefield
• Performs all duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Dresses per Cushman and Wakefield uniform and professional appearance standards.
• Maintains all safety procedures and safeguards all company tools and equipment.
• Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
• Perform any other related duties as required or assigned.

Competencies:

• Valid Driver's license, EPA 608 - Minimum Type II and CPO or local city required certificate
• Ability to read/ understand documents such as policy manuals, safety rules, operating and maintenance instructions
• Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
• Ability to deal with problems involving several known variables in situations of a routine nature.
• Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions
• Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, decimals
• Ability to write routine reports and correspondence.
• Follow all safety procedures

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Perform general building maintenance under close supervision
• Perform custodial duties, grounds, maintenance, and minor maintenance and repair work
• Perform general labor work as assigned by the engineers, including loading, unloading, and moving materials and running errands for projects• Replace and repair door hardware, locks, and keys
• Perform interior and exterior painting to include; experience with all types of paint, matching paint type to proper application, surface preparation, including wood, metal and drywall, and minor repair work in wood, metal, and drywall
• Replace light bulbs/lamps/ballasts and cleaning fixtures• Move furniture, modular system break down and set up
• Perform vacancy clean up and organization• Respond quickly to emergency situations and customer service requests as assigned
• Police landscaping, sidewalks, common area, and parking facilities
• Perform snow removal/leaf sweeping as needed
• Comply with all applicable codes, regulations, governmental agency, and company directives as related to building operations and practice safe work habits
• Ability to use technology such as; smart phones, tablets, computers, web-based applications, building automation systems, etc.
• Complete all required C&W Safety Training as scheduled annually.
• Comply with C&W Uniform Dress Code while working and maintain a neat and clean appearance while on the property at times other than working hours.

KEY COMPETENCIES

• Technical Proficiency
• Initiative
• Flexibility
• Multi-Tasking
• Sense of Urgency

IMPORTANT EDUCATION

• High School Diploma or GED equivalent
• Participation in apprentice program or trade school

IMPORTANT EXPERIENCE

• 1 year of related experience in a commercial property setting preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Mechanically Inclined. May be only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or stand-by or on-call duties

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must have ability to stoop, stand, climb, frequently lift a minimum of 50 lbs. of equipment (pumps, tools, ladders) and safely install rigging/lifting devices
• Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine
• Involves movement between departments, floors, and properties to facilitate work• Ability to speak clearly so others can understand you
• Ability to read and understand information presented orally and in writing
• Regularly required to utilize vision abilities, allowing reading of printed material, drawings, and schematics

AAP/EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $15.50 - $25.00Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailHRServices@cushwake.com. Please refer to the job title and job location when you contact us.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.