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At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
FTE: 1.0, Shift: Day, Schedule: Monday - Friday, 8:00am - 5:00pm
Position Summary
The Patient Services Coordinator is the initial point of contact for patients at our outpatient clinics. This role performs a variety of critical functions to maintain the clinical flow and to ensure patients receive care as ordered in a timely fashion.ESSENTIAL RESPONSIBILITIES
1. Updates patient information, provides any required forms to complete, and obtains signatures as necessary.
2. Prepares charts for each clinical session and ensures lab, diagnostic test results, history & physical examinations or other documentation are in charts as appropriate.
3. Schedules patients for appointments as needed, including consultation and diagnostic appointments for patients per provider/assistant request and documents such.
4. Schedules transportation and/or interpreters for patient as needed.
5. Verifies insurance eligibility as appropriate.
6. Provides telephone coverage. Utilizes good customer service practices for all callers.
7. Completes forms as requested.
8. Responds to patient requests expeditiously, maintaining an efficient clinical flow.
9. Contributes to professional communication with team members in order to convey important information relating to patient care, operations, or clinical needs.
10. Maintains awareness of changes in protocols/procedures of the department; maintains competency on all applicable computer systems.
11. Other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
Education: High School diploma or GED equivalent required.
Experience: One-year experience as a medical receptionist or other related field preferred. Knowledge of medical terminology preferred.
Our Values
As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
Why MultiCare?
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $17.68 - $24.76 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.Associated benefit information can be viewed .
MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/VFull Time
Hospital
$80k-99k (estimate)
08/28/2023
05/24/2024
multicare.org
TACOMA, WA
3,000 - 7,500
1980
Private
WILLIAM G ROBERTSON
$3B - $5B
Hospital
The job skills required for Patient Service Coordinator include Patient Care, Collaboration, Integrity, Patient Registration, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Coordinator positions, which can be used as a reference in future career path planning. As a Patient Service Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Coordinator. You can explore the career advancement for a Patient Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a PATIENT SERVICE COORDINATOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PATIENT SERVICE COORDINATOR for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on PATIENT SERVICE COORDINATOR job description and responsibilities
A patient services coordinator performs administrative and customer service duties at a medical facility.
01/20/2022: Benton Harbor, MI
Coordinating with hospital staff to understand a patient's condition and options.
03/10/2022: Bradenton, FL
Ensuring treatment for patients remains within established hospital policies to protect hospital staff and provide safe care for the patient.
02/05/2022: Tampa, FL
Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.
02/27/2022: Paramus, NJ
The patient service coordinator provides comprehensive care to clients and patients by developing, monitoring, and evaluating each specific case.
02/10/2022: Lubbock, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on PATIENT SERVICE COORDINATOR jobs
Patient services coordinators must be knowledgeable about medical terminology.
02/23/2022: Pascagoula, MS
The necessary certifications that Patient Service Coordinators must have to succeed are Certified Billing and Coding Specialist (CBCS) and Certified Medical Administrative Assistant (CMAA).
03/17/2022: Dayton, OH
Attend trainings such as Certified in Public Health and Certified Coding Specialist.
02/07/2022: Troy, NY
Attain a medical terminology certificate.
04/03/2022: Bloomington, IN
An excellent medical assistant experience can be a plus factor.
04/08/2022: Dallas, TX
Step 3: View the best colleges and universities for PATIENT SERVICE COORDINATOR.