Location: District at Cape

Position: Community Manager

StoneCreek Benefits:

• Medical: StoneCreek offers multiple medical plans to choose from for your healthcare coverage.
• Dental: Our dental plans are designed to meet your individual needs.
• Vision: Vision coverage provided is available from both participating and non-participating providers.
• Reimbursement Plans: These Flexible Spending Accounts allow you to set aside pre-tax dollars to pay for eligible healthcare or dependent-care expenses.
• Life Insurance: Help protect your family with company-paid life and AD&D insurance.
• Disability: Long-term disability is provided at no cost to you. Short-term disability is also available at reasonable rates.
• Employee Assistance Program: From day one, you and your immediate family members are eligible for help with issues affecting your work or personal life.
• Wellness Program: Do something good for yourself. StoneCreek offers incentives for participating in many health-related activities.
• 401(k): Contribute pre-tax dollars and choose to invest in more than 18 funds or choose one of the many LifeTime funds available.
• Vacation: You’ll accrue vacation time each pay period
• Holidays: Enjoy nine paid holidays per year, plus an additional day for your birthday. Part-time associates receive holiday hours based on the average number of hours worked.
• Apartment Discount: You can live with us when you work for StoneCreek, too! Take advantage of our StoneCreek apartment discount.

Compensation:

• Annual salary: $52,500-$57,500
• Variable compensation: 10% bonus potential paid quarterly.

Primary Responsibilities:

• Collaborates with the Leasing and Marketing Manager to develop the Marketing Plan and sales strategies to achieve full market occupancy or 100%. Ensure all social media outlets are regularly utilized.
• Develop and manage programs promoting resident education, social objectives, and activities in conjunction with resident life on campus.
• Build rapport with internal and external customers to ensure positive relationships are maintained.
• Interact with residents with the highest level of customer service and a positive, can-do attitude.
• Walk units, prepare final accounts, and execute statements.
• Handle problem resolutions to ensure customer satisfaction.
• Complete all daily, weekly, and monthly reporting.
• Maintain community appearance and ensure repairs are noted and completed per company standards. This requires frequent community inspections and tours.
• Controls delinquency, collections, and expenditures.
• Oversee and perform leasing duties, including responding to inquiries, showing apartments, and preparing and executing leases.
• Continually monitor and analyze traffic logs, conversion rates, budget guidelines, renewal information, marketing data, marketing trends, and University trends/changes and be able to give up-to-date and proper information when requested by supervisors.
• Participate in all open houses, marketing meetings, and University programs. Maintains regular liaison with the University and remains current with admission standards, admission timing, and the academic calendar for students, including returning residents, transfer students, and graduate and professional schools. Enhance the relationship with the University through periodic meetings and activities.

Turn Responsibilities

• Meet with turn vendors four months before negotiating bids and signing contracts.
• Complete the Turn Spreadsheet with all scheduled work on the property during the turn.
• Develop a plan and meet with team members to discuss details.
• Discuss, coordinate, and implement turn procedures and timelines for all team members.
• Physically walk all units upon move-out to assess damages.
• Complete turn-on-time.
• Oversee the move-in day process.

Skills & Qualifications

• Minimum three years experience in Property Management, with two years preferred in Student Housing (Multifamily).
• Experience with Entrada a plus

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