13 Client Service Representative (CSR) Jobs in Walnut Creek, CA
Muller Veterinary Hospital & The Canine Rehabilitation Center is Hiring a Client Service Representative (CSR) Near Walnut Creek, CA
Job description
Are you a compassionate, friendly, and courteous communicator? Are you detail-oriented, efficient, and do you enjoy working with people and their pets? If you answered "Yes!" we want to talk with you!
Muller Veterinary Hospital is a fast-paced, progressive small animal veterinary practice accredited by the American Animal Hospital Association. In addition to supporting our general practice patients with full-service, high quality veterinary medicine, we are also proud to offer canine rehabilitation, pain management and integrative therapies like acupuncture and chiropractic. Our clients and patients mean the world to us, and we are looking for a Client Service Coordinator that will convey this with professionalism and care.
The ideal candidate must possess a genuine concern for our clients and patients. The ideal candidate thrives in a fast-paced environment while using strong organizational and prioritization skills. Veterinary experience is preferred but we will happily train the right person.
The ESSENTIALS:
- High School diploma or equivalent
-1 years in customer service, working directly with the public
- Positive attitude: friendly and bright
- Trustworthy, responsible, and professional
- Highly organized and detail-oriented
- Excellent verbal and written communication skills
- Ability to work independently and collaboratively
- Self-motivated, with very strong work ethic
- Commitment to delivering excellent customer service
- Flexible, always demonstrating grace under pressure
- Fast learner and computer-literate
- Ability to work some Saturdays
The TASKS:
- Facilitate communication among our doctors, staff and clients in person, and via phone & email.
- Welcome our clients and their pets to our hospital
- Coordinate & carry out timely flow of appointments, including checking clients in & out, rooming patients and preparing exam rooms between visits
- Answer a multi-line phone system
- Schedule appointments
- Maintain detailed medical and client communication records
- Work with teammates to treat our clients and patients with warmth, kindness, and empathy
What WE offer:
- 40 hours per week (full-time position)
- Competitive pay, commensurate with experience
- A stable and healthy work environment
- Benefits package (medical, PTO, pet care discounts, continuing education, and more)
Job Type: Full-time
Job Summary
Full Time
$46k-58k (estimate)
05/03/2024
05/16/2024
The following is the career advancement route for Client Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Client Service Representative (CSR), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative (CSR). You can explore the career advancement for a Client Service Representative (CSR) below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
