Introduction

Do you want to join an organization that invests in you as a(an) Medical Office Coordinator? At MSO Medical City Hepatology, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

MSO Medical City Hepatology, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Medical Office Coordinator like you to be a part of our team.

Job Summary and Qualifications

Medical Office Referral Coordinator

Seeking a Medical Office Referral Coordinator for our practice who provides administrative expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.

Essential DUTIES INCLUDE BUT NOT LIMITED TO:

1. Ensures current and standardized referral policies and workflows.

2. Prioritizes referrals by their urgency and addresses them in a timely manner.

3. Ensures complete demographic, insurance information and appropriate/pertaining clinical information is sent.

4. Contacts insurance companies to ensure prior approval requirements are met. Presents necessary medical information such as, history, diagnosis and prognosis to insurance companies if deemed necessary to prove medical necessity of services.

5. Reviews details and expectations about the referral with both ordering providers and patients. Requests new referrals to be ordered when applicable.

6. Develops and implements systems as required by EMR functionality and/or regulatory agencies.

7. Identifies and utilizes resources; establishes relationships with servicing providers and personnel.

8. Point of contact for patients and specialists for any questions or rising concerns. Assist in problem solving potential issues related to their referral. If unable to help, assist in finding the right point of contact to further help.

Other duties as assigned

EDUCATION:

High school diploma or general education degree (GED).

EXPERIENCE:

2 years in healthcare environment

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of organizational policies, procedures, systems and objectives.
• Knowledge of clinic office procedures.
• Ability to use computer systems and applications.
• Familiarity with medical practices terminology.
• Ability to use proper grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports.
• Ability to plan, organize, delegate and supervise.
• Ability to operate office equipment.
• Ability to communicate effectively with patients, clinical and administrative staff, and the public.
• Ability to interpret, adapt and apply guidelines and policies and procedures.

• Ability to react calmly and effectively in high volume situations.

Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170 urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Medical Office Coordinator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.