Description:This position serves as the Task Order level Service Management Lead who shall be the primary liaison to the Government. This individual will be a Regional lead based in Chicago, IL and supports users across: IL, IN, OH, MI, WI and MN.Responsibilities include: Oversees IT support service (and related ITIL) processes to make sure they are being effectively executed. Leads continual improvement of processes and manages the lifecycle of ...
Description. Responsible for development and maintenance of Enterprise frameworks and approaches, governance and tooling. Develop and maintain SOPs and other artifacts. Responsible for supporting the future planning activities and projects. Involved in the development of policies, standards and guidelines that direct the research / investigation, selection, development, implementation and use of technology within the organization. Assist with def...
Description. Provide on-site day-to-day program management including leadership, cost control, planning, and quality assurance to ensure effective contract performance. Serve as the single point of contact between the Government and the contractor for all technical, contractual, and programmatic matters. Manage all aspects of the ITCSU contract, including scheduling, staffing, performance metrics, deliverable management, and compliance with quali...
Description. Provide on-site day-to-day program management including leadership, cost control, planning, and quality assurance to ensure effective contract performance. Serve as the single point of contact between the Government and the contractor for all technical, contractual, and programmatic matters. Manage all aspects of the ITCSU contract, including scheduling, staffing, performance metrics, deliverable management, and compliance with quali...
Description. MSM is seeking a Sr. System Engineer to support our customer onsite in Washington, DC. In this role you will provide Tier III engineering and project support on the following systems (not limited to). Windows 10/11, Office 365 Apps, COTS & custom apps. Azure Virtual Desktops/AD/Cloud storage. On-prem AD (DNS, GPO, DHCP, file, user/group management, PKI. MS Teams, WebEx, HYCU backups, HP NAS & Secure Print. Zscaler ZPA/ZIA, AvePoint c...
Description. MSM is seeking a Sr. Systems Engineer to support our program with the Department of Homeland Security, Office of the Inspector General (DHS OIG). This position is contingent upon contract award and work is expected to be performed with onsite support in Washington, DC. The contractor shall perform all administration and engineering tasks associated with designing, deploying and support on premises and cloud infrastructure. We are see...
Description. 100% Cloud Azure Environment. Collaborate with architects, network engineers and security specialists to test and deploy power platform updates. Provide end-to-end service support for Microsoft 365 Power Platform and Dynamics365. Manage the change control management process of future changes, releases, updates and enhancements of the Dynamics365 environments. Design and configure Power Platform DLP policies. Power Platform environmen...
