What are the responsibilities and job description for the Senior System Engineer position at MSM Technology?
Description
MSM is seeking a Sr. System Engineer to support our customer onsite in Washington, DC. In this role you will provide Tier III engineering and project support on the following systems (not limited to):
$120,000 - $140,000
MSM is seeking a Sr. System Engineer to support our customer onsite in Washington, DC. In this role you will provide Tier III engineering and project support on the following systems (not limited to):
- Windows 10/11, Office 365 Apps, COTS & custom apps
- Azure Virtual Desktops/AD/Cloud storage
- On-prem AD (DNS, GPO, DHCP, file, user/group management, PKI
- MS Teams, WebEx, HYCU backups, HP NAS & Secure Print
- Zscaler ZPA/ZIA, AvePoint cloud backups
- Review infrastructure to optimize performance and capacity.
- Identify/correct M365 AD issues; create remediation plans.
- Contribute to knowledge base for troubleshooting.
- Support projects: data/server migrations, Azure moves, network expansion, new systems.
- Coordinate with vendors and product providers.
- Support SDLC documentation (SDLC gates, IRB, ATO).
- Maintain required documentation with System Owner & leadership.
- Update policies/procedures for quality consistency.
- Attend technical, change control, and review board meetings.
- Keep tickets/projects current; deliver weekly/monthly reports.
- Communicate and collaborate with all Tier teams.
- Lead MSM staff: task planning, documentation, client communication.
- Per customer requirements, applicants must be U.S. citizens, nationals, or those who owe allegiance to the U.S.
- Applicants must be able to successfully pass a background investigation.
- Bachelors degree in relevant field.
- 7–10 years of progressive IT experience, including at least 10 years working with enterprise technologies.
- Windows 10/11, Office 365 Apps, COTS & custom software
- Azure Platform (Virtual Machines, Desktops, EntraID, Automation, Virtual Networking)
- Active Directory domain management (DNS, GPO, DHCP, file services, user/group management, PKI)
- M365 Platform Administration/Management
- Identity Access Management (Okta, ADFS, or similar)
- Container platforms (Docker, Azure Kubernetes, Others)
- Enterprise Backup solutions
- HP Secure Print for secure enterprise printing, scanning, and faxing
- Zscaler ZPA/ZIA or similar firewall and network security products
$120,000 - $140,000
Salary : $120,000 - $140,000