What are the responsibilities and job description for the IT Operations Analyst position at MSM Technology, LLC?
Description:
- 24/7 Monitoring and management of critical HCE events and incidents.
- Shift work an on-call duties required.
- Takes ownership of the IT/network strategy and solution delivered by the organization at an account level.
- Develops and delivers presentations on technical solutions to client and technical team, as well as captures and communicates client-specific best practices and lessons-learned using knowledge management tools and professional relationships.
- Has broad technical expertise across multi-platforms and multi-vendor operating environments, including data centers and distributed computing environments.
- Must be able to pass EOD requirements
- 2-5 year's experience as an IT Operations Analyst
- Available for shift work – This position will work 36 hours over three (3) days one week followed by 48 hours over four (4) days.
- Possesses and applies expertise on multiple complex work assignments.
- Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
- Operates with appreciable latitude in developing methodology and presenting solutions to problems.
- Contributes to deliverables and performance metrics where applicable.
Salary : $31 - $38