3 Field Support Representative Jobs in Burnsville, MN
MSI Metro Sales Inc is Hiring a Field Support Representative Near Burnsville, MN
- Provide on-site technical support for all certified products.
- Call all customers prior to going on-site.
- Thoroughly and accurately complete all required paperwork.
- Maintain accurate field parts inventory.
- Work with field technicians to improve their technical performance at the direction of the field supervisor.
- Must be punctual every assigned workday.
- Assist in product and group meetings.
- Work the connectivity helpdesk as scheduled.
- Handle first and second level connectivity issues, which could include network installs, unable to print, unable to scan, or any other connectivity solution.
- Assist in training classes.
- Schedule installs in Outlook and communicate all schedule changes to Sales, Supervisors and customers.
- Perform other responsibilities and duties as assigned by Supervisor or Manager.
- High school diploma or equivalent.
- Minimum two years field service experience with Metro Sales, Inc.; OR a combination of field service experience with Metro Sales, and previous equivalent, field service experience totaling a minimum of two years.
- Strong interpersonal skills.
- Ability to communicate ideas clearly in oral communications.
- Ability to organize and schedule time effectively.
- Must be willing to participate in our After-Hours Service Program.
- Must be proficient in Microsoft Word, Excel, and Power Point.
- Successfully complete Dale Carnegie Communications course or Toastmaster public speaking training or agree to achieve one of these within a time frame set by the service manager.
- Must have CompTIA A Certification and CompTIA NET or equivalent certifications.
- Company car provided.
- Medical Insurance
- Dental Insurance
- 401K and Profit Sharing
- Employee Stock Ownership Plan (ESOP)
- Life Insurance
- Student Loan Repayment Plan (SLRP)
Job Summary
Full Time
$56k-70k (estimate)
03/30/2024
05/29/2024
The job skills required for Field Support Representative include Field Service, Technical Support, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Support Representative positions, which can be used as a reference in future career path planning. As a Field Support Representative, it can be promoted into senior positions as a Field Service Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Support Representative. You can explore the career advancement for a Field Support Representative below and select your interested title to get hiring information.
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