Key Responsibilities:

• Collecting and, uploading all data entry done to the audit file to be moved later to the PowerBI data cube. 
• Uploading the DTX Precheck report of closing vessels. 
• Reviewing the master instruction belonging to each shipment to manifest, making sure the booking settings match with it and; completion of data entry is based on the information received while upholding the company’s policies. 
• Report all errors found while reviewing the data entry. 
• Coach specific data entry personnel on specific ways of improvement. 
• Collect feedback from customer service for target focused customer specific auditing. 
• Suggest and implement initiatives to reduce data entry errors and Manifest Correctors. 
• Providing the manifest corrector numbers to SSC.
• Audits completed data entry and updates bills of lading if errors are found, to ensure the best product is sent to the customer. 
• Communicates clearly to data entry personnel concerning errors found and steps to avoid re-occurrence. 
• Liaises between data entry teams and customers service teams to ensure all pending criteria on the bill of lading is closed. 
• Informs customer service representatives of any pending criteria that restricts the locking of a bill of lading. 
• Provides assistance to any section of the Export Documentation when possible. 
• Audits High Value customers as Targeted Audits. 
• Audits closing vessels’ bills of lading where specific errors have been identified in the DTX Precheck report.
• Performs other duties as required.

Qualifications & Key Competencies:

• Bachelor’s degree preferred or equivalent experience
• Prior experience in supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc. preferred.
• English: advanced
• Strong attention to details
• Organized, efficient, and able to manage time effectively
• Strong customer service mindset, focused, and responsive
• Ability to work under tight deadlines
• Great team player
• Knowledge of MS Excel with the ability to learn new software
• Preferred skills, experience, education

What We Offer

• Health Insurance
• Dental & Vision Insurance
• Life Insurance: one-time annual salary up to $50,000
• Long Term Disability Insurance
• Paid Parental Leave
• Business Travel Insurance
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effective day one:

• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
• Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
• Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.

Mediterranean Shipping Company (MSC) is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. The company has evolved from a one vessel operation into a globally respected business with a 700-vessel fleet and over 110,000 staff providing timely delivery of goods and services to customers of all industries and sizes. Present in 155 countries through 600 offices, MSC calls at 500 ports on 250 trade routes, carrying some 23 million TEU (twenty-foot equivalent units) annually. MSC’s activities now include overland transportation, logistics and a growing portfolio of port terminal investments.Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

MSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc.provides equal employment opportunities to all employees and applicants foremployment and prohibits discrimination and harassment of any type withoutregard to race, color, religion, age, sex, national origin, disability status,genetics, protected veteran status, sexual orientation, gender identity orexpression, or any other characteristic protected by federal, state, or locallaws.