Build a better career with MSC.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.
Requisition ID : 13699
Employment Type : Full-Time
Job Category : Warehouse / Distribution
Work Location : Jonestown, PA
Job Grade: Non-Exempt 8
WHAT YOU CAN EXPECT
A career at MSC includes generous benefits, rewards and recognition.

• $1500 Sign-on Bonus
• Incentive bonuses
• No Mandatory Overtime
• Training and growth opportunities
• Weekends off
• Paid time off including holidays
• Medical, dental, vision, and company-matched 401(k)

Quaity Assurance Technician (8:00am-4:30pm)

HOW YOU’LL CONTRIBUTE
You will have a hands-on role in our warehouse to ensure delivery of our vast product line to our valued customers.

• Visually inspects boxes for damage or improper packaging.
• Matches packing slips to P.O. using descriptions, vendor numbers, MSC item numbers and quantity.
• Verifies products using item numbers, descriptions, and quantity and measuring tools.
• Inspects products for damage and ensures product specifications and inspects pick locations.
• Identifies items using visual inspections, reference manuals or measuring instruments.
• Counts items.
• Researches and communicates cross-functionally with MSC departments to resolve discrepancies.
• Assists in returns area identifying incorrect items and taking action to correct inventory, catalogs and assist product in ordering and advertisement of items.
• Handles Return to Vendor issues in Credits and Returns area, for defective items.
• Assists sales with customer’s technical questions by phone conference on equipment and/or tool applications.
• Supports the Safety Culture by following established SOP’s.
• Engages in the local Safety Culture through safety team support and offering safety suggestions.
• Assists department supervisors in identifying risk to associates or the business and mitigate those risks.
• Assists bin check department with technical questions of customers by testing or gauging item on replacement orders or contact customer for assisting with application.
• Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.
• Operates materials handling equipment as necessary. (ie., turret truck and/or order picker).

• Calculates productivity or error rate using warehouse computer systems, PC systems, or manual calculation.

  Assists department supervisor with productivity enhancements, performance monitoring, and SOP updates.

  In order to meet customer service requirements, associates can be temporarily re-assigned to other warehouse functions.

• Participates in special projects and performs additional duties as required.

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  WHAT IT TAKES

  The motivated individual we seek should have these qualifications.

• High school diploma or the equivalent required.
• Three years of experience in light duty manufacturing required.
• Ability to read and interpret technical drawings and specifications.
• Customer service and sales experience.

• May require MSC license to drive warehouse vehicles.

• Basic computer literacy required in Excel & Word as well as AS400 screens.
• Knowledge of handling procedures for DOT regulated materials required.
• Knowledge of industrial product offerings required.
• Knowledge of precision measuring required.
• Knowledge of packing and picking procedures required.

• Bending to lift items from the floor and racks required.

• Lifting items between 25 and 50 pounds required.
• Ability to operate at heights up to 50 feet required.
• Ability to stand for prolonged periods of time required.

• Position may require a valid states driver’s license.

• Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75 years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500 team members achieve their potential.
  When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and Disabled as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

• Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms.