Summary: This position is responsible to supporting the dispatching of containers by tracking the incoming container and delivering to MSI Distribution Center. Need to contact shipping line, trucking company, US customs, and the receiving warehouse as needed for any issues and troubleshooting.
Work Hours : Monday to Friday 08:00 AM to 06:00 PM
Compensation: This hourly, non-exempt position pays from $18 to $21 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $38,440 and $52,555 annually, or more, depending on experience, overtime hours, and bonuses.
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
Run report on a daily basis to check status of incoming shipment by ETA
Check container availability on terminal or rail website and send Delivery order to trucking company
Monitor and follow up on pick-up and delivery status
Support in Date entry with status update in the database and handle documentations such as POD.
Check and dispute freight and drayage related charges as needed
Monitor incoming emails and calls from trucking companies, sales and all parties related and respond promptly
Perform additional duties as required and or requested by supervisors
Additionally the candidate must meet the following Education and/or Experience requirements:
Minimum 2 years of experience with Port and Intermodal dispatch
Complete understanding of how Shipping Lines and Terminals operate
Excellent communication skills – written and verbal
Computer Proficiency, MS Office, Outlook, Word, Excel
Candidates must be detail-oriented with excellent follow up skills
Ability to multitask in fast pace environment
Team player with positive attitude
Shift Timings: 5:00am to 1:30pm or 7:30am to 4:00pm Monday-Friday, and 2 Saturdays per month
This role has the following physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.
The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.
Benefits: MSI offers a comprehensive benefits package that includes:
Referral, Holiday, and Annual Bonuses
Annual pay increases
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability;
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.
About MSI: Founded in 1975, MSI is a leading supplier of flooring tile , countertops , wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite , Quartz , Porcelain , Luxury Vinyl flooring , Slate , Marble , Travertine , Sandstone , Limestone , Quartzite , onyx , stacked stone and pavers imported from over 36 countries on six continents.
Over the years, MSI has been the recipient of many prestigious awards including:
Top 5 fastest growing companies - OC Business Journal
Supplier Diversity Award - Home Depot
#1 Flooring Distributor multiple years in a row - Floor Covering Weekly
Top Workplaces Award winner multiple times - Top Workplaces
MSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
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