Job Title: Quality Index Assistant Manager

Location: Montgomery, AL

Shift: 1st

Position Summary:

Responsible for developing, coordinating and managing IQS, VDS, and CR Improvement Activity to achieve Global Quality Index (GQ 3.3.5.5.) and QA Business Targets in an automotive manufacturing environment.

Essential Functions:

• Defines, develops and implements Quality index improvement plan, procedures, and assessments.
• Manage J.D. Power and Associates (JDPA) Initial Quality Study (IQS), Vehicle Dependability Study (VDS), Consumer Report (CR) and Media Sources data.
• Coordinate and report IQS, VDS and CR -related internal and external activities with JDPA/External Institutes, HMMA, HMC, HMA, HATCHI, and Suppliers.
• Ensure IQS, VDS, and CR data is analyzed accurately and reported within the specified time frames.
• Ensure Field Claim is analyzed quarterly to track Vehicle durability & reliability.
• Report of IQS, VDS, CR improvement oriented audit quality status of complete vehicles.
• Analyze customer/expert review sourced from media and benchmark competitors’ quality status.
• Follow-up Improvement Status and Validate countermeasures effectiveness of IQS, VDS, and CR impact issues.
• Create Quality Summary Reports as necessary to monitor process an progress.
• Coach and Lead Quality Index Team Member(s) in continuous improvement activities.
• Evaluate Specialists’ performance in accordance with company policies including adherence to time and attendance policies, performance metrics, etc.
• Administers, coordinates, and complies with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
• Meets all other requirements as assigned.

Education:

• Bachelor’s degree in Engineering or Science or equivalent preferred

Related Experience:

• 5 – 10 years job related experience preferred.

Skills / Knowledge:

• MS Word, Excel, & PowerPoint

Additional Information:

Position may require occasional travel (domestic or foreign). Flexibility in working hours to include weekends, holidays, and off shift. Position may require on-call duty or overtime due to overall responsibility.

Our team members enjoy industry-leading benefits such as:

• Competitive wages and bonus potential
• 15 paid holidays, 3 personal days, and 10 paid vacation days
• 93% Company-paid Medical, Dental, and Vision for Team Members and their families effective your first day!
• 28 paid days off (depending on date of hire)
• 401(k) savings plan with immediate company matching
• Discounts on new vehicles of our brand
• Tuition assistance program available
• Fitness center, onsite cafeterias, and free team wear

INDQSS