Claims Examiner The person in this role works directly with Claims management to communicate trends and patterns on high severity and complex claims. This individual provides guidance to management for the handling, strategy and resolution of claims, including providing authority for settlement. Duties/Responsibilities: Reviews and authorizes claim reserves and provides settlement recommendations. Provides direction to claims personnel and counsel on complex claims files. Reviews claim files to ensure completeness, timeliness and member service guidelines are being adhered to for compliance. Provides management with recommendations and guidance regarding coverage to ensure the Exchange is protected against risk. Ensures accurate diaries are established and maintained and provides guidance in litigation strategy to monitor expenses. Analyzes and reports patterns and trends to upper management and may be involved in extra contractual cases. Based on trends may provide training and insight to claims and legal personnel. Conducts annual audits as directed by senior management. Other duties and responsibilities as assigned or required. Education/Experience: BA/BS or equivalent combination of education and experience required. Continuing education through attainment of industry designations highly desirable. 5 years of an expert level of claims technical experience within a related specialized area 2-3 years Automobile Club experience is preferred Knowledge/Skills/Competencies: Moderate level of computer and line of business technical software skills required Advanced organization and planning skills necessary Advanced oral and written communication skills required Advanced interpersonal skills required Valid driver’s license with minimum level of financial coverage/responsibility required by the Automobile Club. An acceptable motor vehicle record is required for the position. The starting pay range for this position is: $88,300.00 - $117,700.00 Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance. . Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service. What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.