Job Description

Position Title: Server

Full time AND part time available

Immediate Supervisor: General Manager

This job description is a record of the basic purpose, typical level of authority, typical scope of action and associated functions or duties of the job. The description is designed to provide management and others with an understanding of the level of the job, its working relationships, skill and identify the essential and additional work requirements.

Purpose of Position:

To provide prompt efficient and courteous service to our guests

Duties and Responsibilities:

• Maintain a neat and clean personal appearance adhering to IHOP and Mr. Stax Inc uniform standards at all times
• Greet guest with a smile and seat guests with menus in the Host/Hostess’ absence
• Clear extra place settings and take drink orders
• Introduce yourself to the guests and describe any specials
• Deliver drink orders, pour coffee and ask guests if they are ready to order their meal
• Take meal order, use suggestive selling technique when appropriate, repeat back the meal order to guest to eliminate errors
• Input meal order into the computer system for cook to prepare, total check
• Serve any soups, salads, beverages, condiments etc.
• Garnish food order, serve to guests and leave guest check on the table
• Call back at each table to make sure everything is satisfactory to the guest
• Pre-bus table by removing plates from guests when finished.
• If absence of the Host/Hostess and with the General Manager’s authorization, take payment (cash, credit card, gift card) at register, ring check before making change, thank guests and invite them to return
• Assist Combo and Host/Hostess as needed
• Handle guest complaints with concern and courtesy. Report all complaints to the General Manager
• Assist in maintain cleanliness of tables and seats. Clean as you go at all times
• Roll silverware as assigned
• Make coffee as necessary
• Complete assigned side work and have checked before leaving work shift
• In the absence of the Host/Hostess, answer phone with proper greeting and take messages accordingly. Use good phone etiquette
• Work cooperatively with all restaurant personnel
• Adhere to all Labor Laws and company guidelines
• Follow proper company safety procedures
• Follow any other procedures and duties as assigned

Job Type: Full-time

Pay: Up to $180.00 per day

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Paid training

Restaurant type:

• Casual dining restaurant

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person