JOB SUMMARY: Veteran Support Coordinator - West Los Angeles, California

The Veteran Support Coordinator reports directly to the Program Manager at the local site. This individual will provide direct management of residential services operating within the buildings. In addition, the Veteran Support Coordinator will work collaboratively with other team members to provide fluidity and consistency in service delivery to veterans. This individual is the lead role in organizing and coordinating the day-to-day supportive program operations for veterans from point of entry and while into the residential programs. The Veteran Support Coordinator will also play a key role in establishing a therapeutic community by creating and organizing building service areas, therapeutic stations, and residential assistance services.

JOB RESPONSIBILITIES: Veteran Support Coordinator - West Los Angeles, California

• Facilitating and maintaining a therapeutic community for residents in collaboration with the interdisciplinary team
• Implementing residential program activities and providing direct services support
• Coordinating monthly van schedules and conducting weekly van runs based on client and program needs
• Managing van administrative tasks such as maintaining logs, scheduling maintenance, and submitting reports promptly
• Collaborating with the interdisciplinary team and Property Management on rent and housing-related issues
• Supporting Property Management with tasks like mail interruption troubleshooting and reporting
• Facilitating support groups, life skills classes, and teaching daily living skills as directed
• Creating and maintaining documentation within client charts and submitting required documentation accurately
• Conducting monthly check-ins and resident wellness checks as required
• Ensuring confidentiality and compliance with HIPAA standards
• Reporting and de-escalating problematic behaviors among residents
• Creating and maintaining internal client files and conducting supportive services intakes
• Addressing client issues promptly to maintain uninterrupted services
• Coordinating building activities and participating in site-wide and campus-wide events
• Managing events calendar and providing estimated budgets for events
• Maintaining a list of supportive community resources
• Assisting in data collection and preparing reports, including grant reporting and quality management activities
• Managing inventory of donations, goods, and company vehicles
• Attending scheduled team meetings and trainings
• Other duties as assigned.

Site-Specific Requirements

For the Veteran Support position at our West Los Angeles location, the following is incorporated into this job description:

• If the candidate is a veteran, this role also fulfills the role of the of the Veteran Support/Peer Specialist as designated by the VA VASH contract.
• If the candidate is a veteran, must complete VA-designated certification course for peer support certification upon or prior to hire.

OUR IDEAL CANDIDATE HAS...

• Education: Bachelor's degree in social services field or other related field required (minimum of 4 years of relevant experience may substitute for degree requirements).
• Experience:
  • Previous/current experience working with homeless and/or veteran populations preferred.
  • Ability to work effectively with a diverse group of clients, staff, and community members.
  • Excellent communication and organizational skills required.
  • Conflict Management Skills training required.
• Licensure: Valid Driver's License required.

ABOUT OUR CLIENT:

Our client's mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development and comprehensive support. We believe that all veterans deserve every opportunity to live with dignity and independence. With 12 locations throughout the United States our client's vision is that all veterans and their families shall have their needs met to regain and maintain productive independence. Serving those who have served!

ADDITIONAL INFORMATION:

• Compensation: $25.07 - $35.26 per hour
• Location: West Los Angeles, CA 90025
• Shift/Hours: Full time, 40 hours per week. Occasional weekend day shift and week-day swing shift required.