JOB RESPONSIBILITIES: Case Manager II (West Los Angeles, CA) - Housing Urban Development (HUD) and Veterans Affairs Supportive Housing (VASH)

• Provide case management and care coordination to facilitate appropriate delivery of health care services, incorporating complex multiple causation in the differential diagnosis and treatment of Veterans including making psychosocial and psychiatric diagnoses within approved clinical privileges or scope of practice
• Is professional, tactful, and mindful of the local environment on the ground when interfacing with clients and partners alike
• Assist with urgent client issues outside of business hours as needed
• Possess fundamental knowledge of medical and mental health diagnoses, disabilities, and treatment procedures
• Work with veterans and their families experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, and psychosocial challenges
• Facilitate client intake process and compile client files ensuring that all program eligibility documentation is complete
• Maintain confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards
• Assess veterans referred to HUD/VASH holistically to include any problems, needs, or barriers identified in the following areas: Housing, employment, education/training, financial, sobriety support/addiction treatment, legal, family/social, and medical/psychiatric
• Examine psychosocial factors to identify level of functioning and degree of impairment in housing, employment, education/training/academic, financial, sobriety support/addiction treatment, legal, family/social, and medical/psychiatric areas, and implement clinically-indicated treatment modalities
• Evaluate and assess lethality, perform Mental Status Exams (MSE), identify psychiatric manifestations of various medical conditions
• Collaborate with clients to complete Individual Housing and Employment Plans (IHEP) and Mental Health Treatment Plans (MHTP)
• Possess knowledge of the criteria and state laws for legal commitment and involuntary hospitalizations
• Ability to assess and intervene with patients of suspected abuse
• Provide counseling or psychotherapy for individuals, families, and groups
• Provide specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as women veterans, disabled veterans, Iraq/Afghanistan veterans, caregivers, families etc.)
• Facilitate housing stability supportive services to Veterans which include, but are not limited to: Resident Town Halls, recovery groups, recreational activities, life skills groups, substance abuse groups, bringing in community resources (e.g., legal, financial), peer support groups, faith-based services and/or employment services/opportunities
• Conduct in-home, community, and in-office visits to provide on-going re-assessments with the veteran
• Establish and maintain effective working relationships and communicate with clients, staff, and representatives of community agencies
• Meet with clients as specified by program requirements and document progress notes in Data/Assessment/Plan (DAP) format
• Complete accurate and timely data entry into the HMIS and HOMES systems as applicable and other required internal and external databases
• Maintain confidential client files in a professional and timely manner, ensuring that all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
• Review and document updates for IHEPs monthly and MHTP's at a minimum every six months or as needed
• Assist in quality management activities, data collection, and preparing reports
• Assist Program Manager and VASH Team Supervisor with auditing of client documentation such as client eligibility documentation, case notes, IHEPs and IHEP reviews, and discharge forms
• Document client referrals for services
• Maintain Basic Life Support (BLS) certification; American Heart Association certification is preferred
• Attend scheduled team meetings and trainings
• Maintain and submit data reports, tracking sheets, time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion
• Have a valid driver's license and meet company insurance requirements, complete a provided driver training course, and drive company vehicles for work-related activities to include client transportation
• Perform other duties as required

OUR IDEAL CANDIDATE HAS:

• Education: Bachelor's Degree in Social Work, Psychology, Counseling, or other related social services field required.
• Certifications/Licenses:
  • Certification in Substance Abuse Counseling Preferred.
• Experience:
  • 2 years of experience in social services or related field required.
  • Experience working with homeless and/or veterans highly preferred.
• Skills/Knowledge:
  • Strong oral and written communication skills.
  • Ability to work independently and within a team.
  • Professional manner and appearance.
  • Proficient in Microsoft Office and Internet.

ABOUT OUR CLIENT:

Our client's mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development and comprehensive support. We believe that all veterans deserve every opportunity to live with dignity and independence. With 12 locations throughout the United States our client's vision is that all veterans and their families shall have their needs met to regain and maintain productive independence. Serving those who have served!

ADDITIONAL INFORMATION:

• Address/Location: West Los Angeles, CA 90025
• SHIFT/SCHEDULE: Must be available for either Sunday - Thursday or Tuesday - Saturday Shifts.
• Compensation Expectations: $23.08 - $26.66 per hour
• Benefits: Medical, Dental, Vision, 401(k), and more!
• Pass a Security/background investigation via National Agency Check with Written Inquiries (NACI) and a Special Agreement Check (SAC) which includes electronic fingerprinting