Company Overview

Moxie Print is a Print, Promotional, and Apparel Distributor that focuses on Business to Business sales. Our main focus is to bring all types of print and branded merchandise under one roof and offer customers a simple solution to purchasing their print and branded items, and offer a wide range of kitting, pick/pack and fulfillment solutions.

Job Brief

The primary responsibility of the Sales Support Coordinator is to provide the necessary support to our inside Account Executives. The Sales Support Coordinator performs a variety of customer service, clerical and administrative activities and will provide vacation/back-up coverage to other members of our operations team.

The ideal candidate for our Sales Support Coordinator position is a well-organized, out-going, friendly and enthusiastic individual with experience in customer service or sales support, works well in a fast paced environment, is comfortable performing multifaceted projects in conjunction with day-to-day activities and possesses great customer service and teamwork skills.

Qualifications & Experience

1 years in customer service or sales support

2 year college degree preferred but not required
Experience in the Promotional Products Industry preferred but not required

Primary Duties & Responsibilities

• Answer incoming calls
• Engage in client/prospect research
• Maintain client profiles, prepare quotes and enter orders/reorders as requested
• Work closely with our suppliers to check product availability
• Maintain/update client online storefronts with items and pricing
• Research products & suppliers using the internet, industry specific search software and other methods
• Prepare presentations for prospective customers & current customers
• Follow up on quotes and order activities with clients for Account Executive(s)
• Help Account Executive(s) & Operation Staff with any order fulfillment needs
• Complete other job duties and projects as assigned

Skills & Traits

• Possess outstanding customer service skills
• Excellent written, verbal and interpersonal skills
• Strong computer & internet search skills with proficiency in MS Office
• Precise attention to detail
• Must be a highly productive, efficient self-starter with problem solving skills
• Ability to multi-task and prioritize effectively while possessing excellent time management and organizational skills
• Ability to partner with account executive team member(s) to support achievement of account objectives
• Positive, teamwork and collaboration skills with a proven ability to build strong relationships with customers and coworkers
• Ability to make sound decisions in the face of change or in situations of ambiguity

JOB ENVIRONMENT

Casual office atmosphere with a professional attitude. Dress code is business casual.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales cycle:

• Less than 90 days

Sales environment(s):

• Office or call center

Onboarding time:

• Less than 1 month

Job Type: Full-time

Pay: $37,500.00 - $42,000.00 per year

Experience:

• Sales Support: 1 year (Preferred)

Work Location: In person