Introduction

Do you have the career opportunities as a Patient Access Central Unit Manager you want with your current employer? We have an exciting opportunity for you to join MountainStar Healthcare, which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

MountainStar Healthcare offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Patient Access Central Unit Manager where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

As the Patient Access Central Unit Manager, you will be responsible for managing all activities related to day-to-day operations of the Central Scheduling, Preregistration, Insurance Verification, Pre-Certification and Insurance Notification departments (as assigned). You will perform associated processes when necessary to ensure targets are met. You will also perform QA audits, track and trend performance and productivity by employee. You will provide ongoing training and education and assume responsibility for staffing, problem solving, and leading by example. You will demonstrate knowledge of human growth and development, assessment, range of treatment, and care of patients appropriate to the ages of patients served.

In this role, you will:

• Assist the PTAC Central Unit Director in the oversight of the PTAC Central Unit
• Assist and/or perform maintenance of Scheduling Dictionaries including meeting with ancillary departments to resolve dictionary issues
• Conduct site visits as requested by Patient Access Directors or Regional Patient Access Director
• Perform Central Scheduling functions when needed to ensure telephone hold times are kept to a minimum
• Ensure QA is performed on a sample of functions; maintain statistics and reports
• Follow-up on patient and physician complaints promptly
• Ensure timely indexing of physician orders
• Ensure timely completion and appropriate documentation of financial clearance activities: verification, authorization, pre-registration, estimation, notification, etc.
• Supervise and maintain the productivity of employees
• Work closely with stakeholders to ensure all procedures regarding patient accounts are completed in a thorough and timely manner
• Complete monthly reports to the Director
• Responsible for Dept. Operations Report, FTEs and Operating budgets

What qualifications you will need:

• Bachelor’s Degree in Business or related field required. Equivalent work experience may substitute education requirements.
• Minimum one to three years’ experience in related area (with two of these years being healthcare management experience) or current participant in the Parallon Manager Trainee Program.

"Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Access Central Unit Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.