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Job Summary
The Dental Receptionist ensures patient appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients.
Responsibilities include entering patient information into the data system, answering patients’ questions, and arranging referrals to other medical or dental specialists.
The successful receptionist will be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing Receptionist will perform all duties in a compassionate and timely manner that ensures practice efficiency.
Job Qualifications
Education or Formal Training (Licenses / Certifications) :
High school diploma or GED required; for dental responsibilities : dental assistant or x-ray certification preferred.
Experience :
Language :
Additional Requirements / Licenses / Certifications :
Knowledge, Skills, and Abilities :
Essential Duties / Responsibilities
DESCRIPTION
Greets and welcomes patients, performs all check-in tasks including verifying income, updating patient information (including updating all forms related to HIPAA, Patient Responsibility, etc.
collecting copays, and guiding patients to the waiting area. May also need to assist patients with the information forms.
Responsible for answering phone calls to schedule, reschedule, schedule follow-up appointments, provide reminder calls (includes leaving applicable messages), and manage cancelled appointments.
Is responsible for verifying methods of payment and collecting payment as needed.
Responsible for calling insurance companies to verify insurance and determine if patients are required to make co-payments.
Makes sure that the insurance information is updated in the chart correctly.
Creates patient case records (e.g., current medications, clinical questions, etc.).
Prepares patients’ charts and daily schedules for dental staff (if applicable) and performs general office duties, such as answering phones, photocopying, filing, faxing documents, sending medical and / or dental records, stock office supplies, and keeping the front desk areas clean and organized.
Performs other duties as assigned. Required
Working Environment and Physical Activities
This job is performed in a professional office environment. This role routinely uses equipment related to their specialty (computers, etc.
as well as standard office equipment such as phones, photocopiers, filing cabinets, etc.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
stoop, kneel, crouch, or crawl.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note : This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
PM20
Salary Description $16.00 Commensurate with experience
Last updated : 2024-05-10
Full Time
Ambulatory Healthcare Services
$35k-41k (estimate)
05/07/2024
05/15/2024
mountainlands.org
PROVO, UT
25 - 50
1992
Private
TODD BAILEY
<$5M
Ambulatory Healthcare Services
The job skills required for Dental receptionist include Customer Service, HIPAA, Confidentiality, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Dental receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dental receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dental receptionist positions, which can be used as a reference in future career path planning. As a Dental receptionist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dental receptionist. You can explore the career advancement for a Dental receptionist below and select your interested title to get hiring information.
If you are interested in becoming a Dental Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dental Receptionist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dental Receptionist job description and responsibilities
Dental receptionists may also receive business calls which will usually be forwarded to the practice manager or dentist.
02/15/2022: Raleigh, NC
Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.
01/04/2022: Newark, NJ
Dental Receptionist ensures patients have a positive experience from scheduling to arrival to departure and works to ensure every visit exceeds patients’ expectations.
02/11/2022: San Diego, CA
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
12/21/2021: Jamestown, NY
Dental receptionists are responsible for the scheduling, rescheduling, or canceling of patients’ dental appointments as required.
02/05/2022: Shreveport, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dental Receptionist jobs
A successful dental receptionist helps ensure that a dental office works efficiently while providing a professional, friendly point of communication for patients and associates.
02/24/2022: Knoxville, TN
For a dental receptionist to be successful, they must be organized and effectively communicate with dental staff and patients.
02/21/2022: Clearwater, FL
When applying for jobs, dental receptionist candidates should demonstrate competence with Microsoft Office software (Word and Excel).
02/16/2022: Anchorage, AK
Dental receptionists need to have some level of knowledge about dental terminology and patient billing codes.
02/27/2022: Santa Fe, NM
Additionally, according to Work BC, receptionists need to ensure they have active listening skills, reliable reading perception and strong writing skills, these are parts of the necessary communication skills.
01/02/2022: Philadelphia, PA
Step 3: View the best colleges and universities for Dental Receptionist.