Description

Mountain View Hospital is looking for a Medical Assistant/Certified Medical Assistant to join our team!

JOB SUMMARY:

Assists providers in care, medical record documentation, and treatment of patients. Obtain and process doctor’s orders. Provide good customer service on the phone, or with patients, doctors and other medical staff. Work well under pressure.

BENEFITS:

Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

DUTIES AND RESPONSIBILITIES:

1. Welcomes patients by greeting them, in person or on the phone.
2. Verifies patient information by interviewing patient; reviewing and recording medical history and confirming purpose of visit.
3. Prepares patients for health care visit by directing and or accompanying them to the exam room; provides examination gowns or shorts; assists them to position themselves, arranges exam room, instruments, supplies and equipment.
4. Ensure all related reports, labs and imaging are available in patient’s records prior to visit.
5. Supports patient care by assisting providers during exam; draws up medications for injections; completes records by recording examination, treatment and test results. Relays treatment plan to checkout receptionist.
6. Keeps exam room and injection station supplies ready by inventorying stock, placing orders and verifying receipt.
7. Ensure that patients receive appropriate competent and quality clinical care and that customer service meets patient’s expectation.
   • Adherence by staff to all policy and procedures.
   • Provides age appropriate care.
   • Reporting monitoring and management of patient and staff incidents.
   • Monitoring and management of patient and physician satisfaction results.
8. Follows standards precautions using personal protective equipment as required. Knowledge and performance of sterile tech.
9. Maintains strict quality control for procedures.
10. Scanning orders and lab results into electronic medical system, print and fax lab reports to ordering doctor.
11. Maintains Point of Care documents and performs Quality Control management.
12. Orients and mentors new staff members.
13. Shows good customer service on phone and in person to anyone that enters the laboratory.
14. Performs miscellaneous tasks that promote smooth operations.
15. Other duties as assigned by office manager as necessary.

About Mountain View:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Qualifications

Education/Certification: Graduation from an accredited High school program or higher. Valid driver’s license. Current BLS required.

Experience: CMA course, Phlebotomy course and phlebotomy experience preferred.

Equipment/Technology: Experience with computers and office equipment, required.

Mental Capabilities: Can frequently and consistently make sound judgments. Must be organized, multi-tasker, and a critical thinker.

Performance: Can work well under pressure and meet multiple and competing deadlines. Good customer service skills. Can recognize and understand the complexity and reflex-testing of laboratory complexity.