Are you looking for work life balance? Then we have the position for you! Mountain Valley Orthopedic's is seeking a qualified candidate for checkin/check out and the call center as a Customer Service Representative for a busy multi-specialty Orthopedic practice. The successful candidate will have strong customer service skills, communication skills and the ability to perform the following tasks:

Join our team today at Mountain Valley Orthopedics! Apply today to have the work/life balance you have been looking for!

• Monday through Friday-Day Shift
• Rotating Saturday Mornings(as needed)

Summary:

• Register patients upon arrival
• Scan and attached registration paperwork to patient’s EHR
• Prepare paperwork for appointments
• Collect co-pays and balances
• Answers incoming telephone calls
• Direct calls to appropriate personnel.
• Schedule appointments
• Other duties may be assigned.

Education:

• High School Diploma or GED

Qualifications:

• Ability to multi-task and maintain professional telephone etiquette
• Computer literate
• Problem solving skills
• Ability to work independently or as part of a team
• Interpersonal skills
• Ability to work accurately and efficiently
• Excellent verbal and written communication skills
• Ability to follow written and verbal directions
• Prior customer service representative experience preferred
• Must be able to work one Saturday morning every 4 to six weeks
• Travel between the East Stroudsburg, Brodheadsville and Tobyhanna and offices is required.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Orthopedics

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person