About Mountain Eye Partners:

Mountain Eye Partners is a new ophthalmology practice dedicated to providing exceptional eye care services with a personal touch to both adult and pediatric patients. Our practice boasts state-of-the-art technology and a skilled ophthalmologist committed to delivering the highest standard of care to our patients. We believe in fostering a positive work environment that promotes collaboration, professional growth, and work-life balance.

Job Description:

Mountain Eye Partners is seeking a friendly and professional Patient Care Coordinator to join our team. As the first point of contact for our patients, you will play a crucial role in delivering excellent customer service and ensuring a smooth patient experience. The ideal candidate is detail-oriented, organized, reliable, and possesses excellent communication skills.

Responsibilities:

- Greet patients and visitors, ensuring a warm and welcoming environment.

- Check patients in and out, verifying and updating necessary information.

- Schedule appointments, ensuring efficient use of provider's time and optimal patient flow.

- Answer phone calls and respond to inquiries, providing accurate information and directing calls to appropriate personnel.

- Assist patients with completing registration forms and obtaining necessary documentation.

- Verify insurance coverage and process necessary paperwork related to billing and claims.

- Maintain patient records and ensure their confidentiality in accordance with HIPAA regulations.

- Collect and process patient payments, providing receipts and documenting transactions accurately.

- Coordinate with clinical staff to ensure smooth patient handoffs and effective communication.

- Schedule patients for surgery at affiliated ASCs

- Obtain prior authorizations for surgery

- Manage office supplies and maintain a clean and organized reception area.

- Assist with administrative tasks as assigned by the Practice Manager.

Qualifications:

- High school diploma or equivalent required. Associate's degree preferred.

- Previous experience as a receptionist or in a customer service role, preferably in a medical or healthcare setting.

- Knowledge of health insurance protocols: verification, authorization, collection of payments. Familiarity with using Availity, UHCProvider Portal, and Cigna Provider Portal

- Excellent verbal and written communication skills.

- Strong organizational and multitasking abilities.

- Proficient in using electronic medical records (EMR) systems and scheduling software.

- Basic knowledge of medical terminology is a plus.

- Exceptional interpersonal skills and ability to work effectively in a team.

- Ability to handle sensitive information with confidentiality and professionalism.

- Detail-oriented with a focus on accuracy and efficiency.

- Positive attitude and a genuine desire to provide excellent customer service.

- Reliable and responsible team player

Job Type: Full-time

Pay: $19.25 - $23.18 per hour

Benefits:

• Paid time off

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Monday to Friday

Language:

• English (Required)

Ability to Commute:

• Lone Tree, CO 80124 (Required)

Work Location: In person