1 Weekend Dispatcher Job in Ogden, UT
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Mountain Air Conditioning and Heating is Hiring a Weekend Dispatcher Near Ogden, UT
Overview
Mountain Air Conditioning & Heating is currently seeking a Weekend Dispatcher to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. This position will be responsible for scheduling and dispatching home services repair, installation and maintenance technicians to specified customer locations for service and repair, as well as scheduling, communicating, and coordinating with new and existing customers to provide information about our products and services, as well as schedule appointments and update customer accounts.
This is a weekend role. The schedule for this position is Friday - Monday
What's in it For Me?
- Competitive Compensation ($22/hr - $26/hr)
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match up to 30%
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EPA, Legal Services, and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth
Qualifications
Do I have What it Takes?
- High School Diploma or GED preferred
- Excellent customer interaction skills
- Minimum 2 years of dispatching and/or customer service experience, preferably in HVAC, Plumbing, or a related industry
- Basic computer proficiency, particularly with Microsoft applications
- Experience with Service Titan is a plus
Responsibilities
What Will I Do?
- Schedule and monitor daily technician schedule
- Dispatch work orders to field technicians according to priority and location
- Answer incoming phone calls from customers
- Receive and record completed work orders from the field technicians
- Contact customers to confirm next-day appointments
- Handle paperwork for assigned departments and technicians
- Maintain accurate technician and customer database
- Answer general questions regarding rebates, system operations, warranties, etc. from customers
Job Summary
Full Time
$35k-46k (estimate)
04/27/2023
05/18/2024
mountainairac.com
<25
The job skills required for Weekend Dispatcher include Customer Service, Scheduling, Plumbing, HVAC, etc. Having related job skills and expertise will give you an advantage when applying to be a Weekend Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Weekend Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Weekend Dispatcher positions, which can be used as a reference in future career path planning. As a Weekend Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Weekend Dispatcher. You can explore the career advancement for a Weekend Dispatcher below and select your interested title to get hiring information.
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