Mount Sopris Instrument Company, Inc. is a leading manufacturer of borehole geophysical logging systems for groundwater, mining, geotechnical and other applications. For over 60 years, Mount Sopris has delivered innovative solutions to drillers, miners, engineers, and researchers in over 120 countries around the world.

Mount Sopris Instruments is seeking a Rental Coordinator to join our Logging Equipment Rental Department. As a Rental Coordinator, you'll play a pivotal role in facilitating seamless rental experiences for our customers. Your typical day will involve liaising with customers to understand their equipment needs and scheduling rentals accordingly. You'll leverage your organizational prowess to track rentals and generate invoices using computer software. Effective communication will be key as you interact with customers via phone and email, ensuring their queries are addressed promptly and professionally. Additionally, you'll have the opportunity for technical training on our equipment, enhancing your ability to provide top-notch support to our valued clientele.

We are looking to professionally develop the right candidate and invest in them through continuing education, profit sharing, and an expansive benefits package. No direct experience is required but we ask that you demonstrate your aptitude and desire to learn about our products so you can better communicate with our customers about their needs.

Qualifications:

• Self-motivated individual with a strong desire for professional growth.
• Willingness to learn about our products and effectively communicate with customers.
• Excellent communication skills, both written and oral.
• Strong work ethic and results-driven mindset.
• Proficiency in basic computer functions such as email, internet research, Word, and Excel.
• Ability to adapt and problem-solve effectively in a fast-paced environment.
• Capacity for decision-making, prioritization, and continuous improvement.
• Use of small hand and power tools to perform minor maintenance of equipment.

Duties:

• Ensure accuracy of all orders being shipped based upon the customer’s needs.
• Pull, package, and prepare equipment for shipping.
• Receive incoming rentals into inventory management database.
• Test outgoing rentals for proper operation.
• Check-in and process rental returns.
• Manage activities throughout the rental order and transportation cycle to make sure established deadlines and customer expectations are met.
• Communicate effectively with customers regarding scheduling rentals and what their requirements are for the equipment they are interested in renting.
• Use PC, email, internet, occasionally shipping software and other methods to route, create, track, and prioritize incoming/outgoing shipments.
• Communicate effectively with other internal departments regarding the status of rentals, tech support, repairs, etc.
• Responsible for keeping the warehouse and rental work area clean and organized.

Our office hours are Monday through Fridays 8:00 am MST ‐ 4:30 pm. MST. This position will not available for remote work.

Benefits

We take great pride in our expansive benefits package and invest a considerable sum into providing these benefits to our personnel. Take a look and see the true value of these benefits below:

• 25 days of paid leave for employees in their first year (Sum of vacation, sick leave, and holidays)
• Profit sharing (Available quarterly for the first full quarter employed)
• Health insurance (Up to 100% or more of premium covered *dependent upon plan*)
• Health Savings Account (*dependent upon plan*)
• Dental insurance
• 401(k) & 401(k) matching (3% match on the first 3% and 50% match on the next 2%)
• Life insurance
• AD&D
• Accident
• Paid time off (10 days in first two years of service then increases yearly to a maximum of 30 days at 11 years, accrued per pay period)
• Paid sick leave (6 days)
• 9 paid holidays

We often think of pay in terms of the paycheck we receive, but very important parts of our compensation are the Company and statutory benefit programs that are funded by the Company. For Mount Sopris, Company benefits – not including statutory benefits - have historically added 25-30% on average to base wages, which is substantially greater than most companies in the Denver area.

• Base Rate: $26.50/hr
• Benefits: $6.23/hr
• Vacation (first year): $2.22/hr
• 401K match (3% at 100% & 2% at 50%): $1.06/hr
• Effective Hourly Rate (less profit sharing): $36.01/hr

For more information on our company, please visit our website at www.mountsopris.com. Thank you for your interest!

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid parental leave
• Paid time off
• Vision insurance

Compensation package:

• Profit sharing
• Quarterly bonus

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

People with a criminal record are encouraged to apply

Ability to Commute:

• Denver, CO 80216 (Required)

Ability to Relocate:

• Denver, CO 80216: Relocate before starting work (Required)

Work Location: In person