Job Description
Responsible for daily report distribution, mail room responsibilities, maintenance / oversight of department office equipment, as assigned and depending upon department needs.
Responsibilities
Role & Responsibilities:

• Performs secretarial/registration functions in various areas throughout Radiology
• Promptly and courteously answers telephones and intercoms, directs calls to the appropriate person.
• Enters, books and schedules cases into IDXRAD system.
• Maintains and updates patient registration information into the computer to assure accuracy.
• Processes requisitions and other forms for diagnostic procedures.
• Registers private patients according to procedures
• Verification of patient's eligibility coverage in Eagle through (EMEVS, OMNI, HDX, and BCLI)
• Post entries for required patient tracking milestones.
• Collect up-front payment.
• Scans patient documents as required, to include insurance card and picture ID
• Cancels and reschedule exams.
• Assures that records, requisitions and other forms are accurate and complete.
• Assures that clinical histories are pertinent for requested exam and alert the technologist or supervisor of discrepancies.
• Maintains ethical conduct towards patients, physicians, and peers
• Issues and records appointments and follow up for patients.
• Screens for pertinent medical information.
• Prepares and prints schedule for the next day.
• Confirms scheduled procedures for outpatients.
• Maintains cleanliness of work area.
• Distributes all patient satisfaction surveys to fill out by patients, greets, interacts and appropriately directs patients and other persons entering the department.
• Makes appropriate copies of patient information as needed.
• Informs appropriate personnel of needed repairs to equipment or unsafe conditions
• Attends in-services and other professional development meetings as required
• Clearly and accurately communicate and relay information. Customer service skills, professional and courteous attitude.
• Ability to interact effectively with patients/physicians/and staff.
• Follows all HIPAA and other federal/state agency requirements regarding proper handling of PHI documents
• Other duties as assigned.

Qualifications
Requirements:

• High School Diploma required
• Data entry skills
• Proficient in Microsoft Word and Excel spreadsheets.
• Experience with IDX 10 and Eagle registration, patient scheduling & oracle application preferred.
• Ability to handle multiple priorities and to deal calmly with individuals under stress.
• Excellent written and oral communication, Effective interpersonal and communication skills required, excellent telephone etiquette, Knowledge of medical terminology strongly preferred

Collective bargaining unit: SEIU 1199-MSB
SEIU 1199 at Mount Sinai Brooklyn, CBF - OP Radiology Breast Imaging - BKL, Mount Sinai Brooklyn
About Us
Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history!

"About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism."

EOE Minorities/Women/Disabled/Veterans