Job Description
Strength Through Diversity
Ground breaking science. Advancing medicine. Healing made personal.
LIS Application Analyst I - Digital and Technology Partners - Application and Service Delivery - Onsite/Hybrid - Req#3011621
*This is specifically for laboratory information systems. The position schedule is a onsite/remote combination, must live in tri-state area (NY, NJ or CT). Must be able to come onsite for upgrades, system updates, and other necessary responsibilities and includes onsite rotation with other Analysts. *
The LIS Applications Analyst I with overall responsibility for monitoring and maintaining laboratory systems, software and hardware, recommending and implementing systems enhancements and upgrades. Supports lab database in preparing lab-specific ad hoc reports, maintain all files, accumulating workload statistics, providing training related to the LIS and interacting with vendors for the selection and upgrade of software.
Responsibilities

• Testing with Hospital Information system, external interfaces during system changes as well as version upgrades.
• Analyzing HL7 messages to identify and fix any issues between interfaces and the Laboratory Information system application.
• Maintaining up-to-date documentation and necessary paperwork for all testing activities as well as change requests.
• Creating and updating documents to ensure knowledge transfer from seniors to juniors and new comers
• Implementing change management requests in LIS
• Maintaining Inbound / Outbound HIS Interfaces to ensure uninterrupted communication between several interfaces and Laboratory Information System
• Instrument Interface technical support. Working with Application vendor, instrument vendors and laboratory to interface new instruments to Laboratory Information System.
• Creating Reports, Ad-hoc data / statistics extraction as required using the application and / or database and SQL queries
• Creation and maintenance of Support PCs / VPN tunnels for the vendor and remote consultants.
• Managing Offshore resources to ensure round-the-clock system stability
• Assisting the Laboratory Information System Managers to co-ordinate projects and resource management, supervise junior team members
• Perform Laboratory Information System related Hardware maintenance like label printers, report printers, creation of print queues, etc.
• Coordinating regular Server restarts and routine maintenance activities with the Laboratory, Laboratory Information System and the server support teams.
• End-user troubleshooting to make sure expedited resolution of any issues in the production environment.
• Provide Off hours and Weekend support and help co-ordinate upgrade and Go-Live events.
• Working with the IT, Network, End user support services to ensure laboratory Information system team requests for various services are catered to.
• Resolving internal tickets, Helpdesk tickets created by users and maintaining updates on the vendor ticketing system.

Other Job Duties
Ability to work on various shifts, weekends, and holidays. Available for on-call support by phone or on site.
Qualifications

• Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience.
• 2 years experience in systems analysis or design
• Medical Laboratory Technologist Licensure preferred
• 2-3 years of Laboratory system experience required.
• Knowledge of Softlab SCC or Sunquest system preferred.
• Requires at least one year of experience in laboratory information experience in database changes and instrument interfaces.

, 286 - DTP Applications and Service Delivery - MSH, Mount Sinai Hospital
About Us
Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history!

"About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism."

EOE Minorities/Women/Disabled/Veterans