Summary:

Prepares, submits and follows up on a timely basis for dental insurance claims. Assists patients with account questions.

Benefits:

MDI Hospital and Birch Bay Retirement Village offer a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign on bonus and relocation assistance.

EEO Statement:

MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Education, Training or Certifications Required:

1. High School diploma or equivalent.

2. Some college preferred.

Experience Required:

1. Dental office experience preferred.

2. Experience in Customer Service with face-to-face contact.

3. Demonstrated ability to effectively and positively interact with multi-disciplinary staff, patients and others.

Special Requirements:

1. Emotional maturity and good people skills required.

2. Ability to work in a fast-paced, changing environment.

3. Team focused, ability to work and provide support to team.

Cognitive Requirements:

1. High performance in stressful situations.

2. Ability to prioritize and follow through.

3. Ability to process and apply information in a wide variety of patient care situations.

4. Ability to manage multiple tasks in a fast-paced environment.

5. Ability to listen effectively to patients and employees.

Physical Demands:

1. Must be able to sit, stand, walk and bend up to 8 hours per day

2. May involve extended sitting.

3. Must be able to lift and carry up to 25lbs.

Environment:

1. Dental office environment.

2. General office work hazards.

3. Potential for exposure to blood, bodily fluids and infectious diseases.