When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Scheduled Hours:

Work Shift:

Job Description:

Primary Responsibilities (including but not limited to):

• Works directly in the Gift Shop and shares responsibility for opening and closing processes.
• Assists the Gift Shop Manager with pricing, inventory management, and display setup.
• Works the “floor” in the gift shop and provides excellent customer service to all visitors, staff, and patients.
• Operates the cash register and credit card machine to compute and record purchased items from customers. Resolves issues as needed.
• Ensures displays are maintained cleanly and neatly. Ensures deliveries such as inventory orders, and flower deliveries are on time and complete.
• Ensures all daily receipts are tallied appropriately and deposited according to hospital policy and protocol. Works with the Manager to resolve any issues.

Rquired Qualifications:

• Must possess knowledge and experience generally acquired by High School diploma or equivalent experience.
• Excellent customer service skills need to serve and support, patients, staff, and visitors.
• Strong organizational skills and familiarity with MS Office applications such as WORD and Excel are required.
• Demonstrates the ability to be nimble, and flexible and work both as a member of a team while working autonomously when needed.
• Must possess retail management experience to work in Gift Shop, understand inventory, display set up, sales, and cashiering.

Physical Requirements & Environment

• Ability to remain standing for extended periods of time to perform merchandising, cashiering, and customer service in the Gift Shop
• Ability to lift and carry inventory up to 20 lbs.

FLSA Status:

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled