Motz’s Burgers

Motz’s history dates back to 1929 in Detroit. Our brand has evolved over time, but we have been serving the same original style sliders since the beginning. We focus on family, quality, and great service, all in a welcoming and clean atmosphere.

Values

· Family/ Community

· Teamwork

· Communication

· Trust/Integrity

· Loyalty

Job Summary:
We are seeking a reliable and customer-oriented Lead Cashier to join our team. As a Lead Cashier, you will be responsible for providing exceptional customer service, handling cash transactions, and assisting with the overall operations of the store. This is a great opportunity for someone with strong leadership skills and a passion for delivering excellent customer service.

Responsibilities

• Complete Food Prep
• Great Customer Service
• Accurate Order Taking/Entry
• Occasional Cooking / Burger Bun Prep/Dress
• Maintain Speed/Quality/Food Safety
• Wrap and Package Orders
• Finish/Expedite Food Orders
• Clean and Restock

Basic Overall Operations

Cleaning/Washing: Windows, Counters, Walls, Floors, Appliances, Stainless Steel, Tile, 3-Comp Sink, Mop Closet, Walk-In Cooler, Racks/Shelving, Small-wares, Utensils, Cambro Containers, Cutlery, etc.

Prep: Slicing American Cheese, Peeling/Cutting/Slicing Onions, Sauces, Filling Ketchup/Mustard Bottles, Pickles, Rolling Fresh Beef Burgers, etc.

Cooking: Fresh Beef Burgers on Flat-top Griddle, Frying French Fries and Onion Rings, Steaming Burger Buns, Crispy Bacon Strips, etc.

Packaging: wax wrapping burgers, scooping fries and onions rings, filling & lidding milkshake cups, etc.

Beverages: fresh brewing coffee then adding cream or sugar as desired, hand-spinning farm fresh dairy milkshakes adding desired syrups, handing out 20 oz bottles of Pepsico flavors, etc.

Service: Answering phone calls & taking orders, drive-thru digital pickups, walk-in customers, working with vendors, expediting, etc.

Pay Structure: Team Members start on a trial basis at the base hourly pay level listed without tip-share. After the training period (typically 2 weeks), the team member is then eligible for tip-share.

Duties:
- Provide outstanding customer service by greeting and assisting customers in a friendly and professional manner
- Process cash transactions accurately and efficiently
- Maintain a clean and organized checkout area
- Assist with inventory management, including receiving and stocking merchandise
- Perform opening and closing procedures, including cash handling and register reconciliation
- Handle customer inquiries and resolve any issues or complaints in a timely manner
- Stay up-to-date with product knowledge and promotions to effectively sell merchandise
- Collaborate with team members

Requirements:
- Previous experience as a cashier or in a similar role preferred
- Strong communication skills, both verbal and written
- Excellent phone etiquette
- Basic math skills for cash handling and retail math calculations
- Ability to multitask in a fast-paced environment
- Proficiency in using technology, such as cash registers and point-of-sale systems
- Fluency in multiple languages is beneficial

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 35 – 38 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• No weekends

Work Location: In person