RESPONSIBILITIES:

• Monitoring and managing end user support via helpdesk ticketing system.
• Troubleshooting and problem-solving hardware and software related issues such as laptops, barcode scanners and printers.
• Oversee the daily performance of computer systems and SQL based application databases.
• Set up equipment for employee use, installing software such as Windows OS, Microsoft Office, VPN software, End Point Protection, and other business-related applications.
• Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
• User account creation provisioning and deprovisioning in Active Directory.
• Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
• Develop training materials and work instructions procedures, and/or train users in the proper use of hardware and software.
• Refer major hardware or software problems or defective products to vendors or other Motus team members for assistance.

Behavioral Competencies – Common to all Motus Positions

• Integrity – Iron clad. Does not ethically cut corners. Earns trust of co-workers. Puts organization above self-interests
• Energy/Drive – Exhibits high level of energy and ability to energize others. Strong desire to achieve, high dedication level. Gets Results. Recognizes excellence in the efforts and work of others. Enjoys seeing others succeed. Ability to energize and motivate others. Has a positive ‘can do’ attitude
• Customer Focus – Monitors internal and external client satisfaction. Establishes partner relationships with clients. Visible and accessible to clients. Focuses on partnerships with customers, suppliers and communities
• Change Leader - Embraces change. Communicates needs during periods of change. Actively intervenes to create & energize positive change. Leads by example
• Assertive/Edge – Ability to take a forceful stand on issues without being excessively abrasive. Able to challenge tactfully
• Execution – Likes to be challenged and can work through tough tasks and execute on stretch goals to move the organization forward
• Teamwork: Supports environment that encourages teamwork, cooperation and collaboration
• Interpersonal Communication: Is respectful when interacting with others. Shares information freely in all direction
• Problem-solving/Decision-making: Works cooperatively within teams to solve problems. Works cooperatively across teams to solve problems
• Personal Development: Continually learning and growing. Seeks out and uses personal feedback
• Innovator: Takes initiative. Encourages risk-taking in pursuit of continuous improvement
• Flexible - Embraces change. Communicates needs during periods of change

Motus Integrated Technologies is a rapidly growing, half a billion-dollar global manufacturer of high-performance headliners, interior and acoustic products for the global automotive market. Headquartered in Holland Michigan, Motus operates state-of-the-art manufacturing facilities in North America (U.S. and Mexico), Europe, and Asia with over 20 entities worldwide. Motus is a portfolio company of Atlas Holdings, an industrial holding company headquartered in Greenwich, CT.

Motus Integrated Technologies offers a competitive compensation and benefits package (including but not limited to medical, dental, vision, Rx, life insurance, disability coverage, 401K and Company match, paid holidays, tuition reimbursement eligibility, etc.)

Motus: United by Diversity; Motus is an Equal Opportunity Employer

At Motus, we are proud of our diversity. Our family is comprised of people from a variety of different backgrounds, races, creeds, and colors who have come together to try to `make the world a better place.
We have seen what equality can do within our company. We believe everyone deserves the same opportunities to grow, thrive, and passionately live their lives.

Unsolicited Resumes from Third-Party Recruiters

Please note that consistent with Motus Integrated Technologies policy, we do not accept unsolicited resumes from third-party recruiters. Any employment agency, person, or entity that submits an unsolicited resume does so with the understanding that Motus will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.