Our client is an industry leader in Enterprise Applications Consulting globally. They provide support, implementation, migrations and a wide range of technology services across the SAP ecosystem, encompassing any and all modules and functions.

As a core part of their offering, the provide On-Demand support for as needed deep, root cause resolutions for clients across the globe. The work is divided up by modules and specialty functions, so they will look for a core 10 years of SAP experience that is techno-functional in nature, plus an emphasis on specific modules depending on the need.

We are seeking someone with expertise in the Higher Education and Research functions within SAP

These roles can be worked as part time supplemental, where you determine your availability! The work is 100% remote and on-going.

Locations: remote Required Skills & Experience

• 10 Years of SAP experience, including root cause support, implementations, migrations and or development.
• Specialized knowledge in Higher Education and Research.
• Working knowledge of Solution Manager and its various ALM processes such as Solution Documentation, Test Management, Change Request Management, Application incident Management, technical operations. Landscape Transformation, Upgrade Management etc.
  Working knowledge of multiple operating systems (AIX, Linux, Windows etc.)
• A track record of successful roles in several SAP implementation or upgrade projects
• Deep working knowledge and understanding of supporting business processes
• Analytical, logical problem resolution skills
• SAP certification(s) preferred
• Knowledge of localizations: architecture, implementation and key functionality
• Expertise with SAP R/3, ECC, SAP Netweaver, SAP Knowledge Management including full life-cycle implementation experience, configuration and administration of the application
• Knowledge of maintenance/patching mechanics and SAP architecture

What You Will Be Doing

• Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology
• Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience
• Provide remote-based functional support & training for your specialist SAP modules
• Support client customizations, sharing implementation and best practices advice
• Develop application break fixes for critical product defects
• Create scripts to identify, analyze and correct data issues
• Manage one or more key assigned accounts as a technical/functional adviser