Strong web client portals experience and adhere to all related practices and policies.

ESSENTIAL DUTIES

• Provide support to global businesses on all web invoicing and web portal support.
• Execute the timely data entry of commercial invoices related web portal invoice submissions.
• Facilitate follow up calls or correspondence to internal and external clients to help resolve invoice pricing and purchase order issues.
• Investigate and assist in the resolution of client invoice disputes.
• Prepare and email client invoices when requested.
• Maintain accurate notes on all departmental documentation.
• Work with global divisional finance staff to address client invoices and questions.
• Recommend techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices.
• Assist Corporate Collections Department with the resubmission of invoices as needed.

QUALIFICATIONS

• Education : High School Diploma or General Education Degree (G.E.D) or equivalent in a related discipline.
• Experience : Minimum 3 to 5 years related experience required. Prior experience in a contract research / pharmaceutical setting preferred.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
• Certification / Licensure : None.
• Other : Must be proficient in the use of desktop applications (word processing, spreadsheets, and databases). Knowledge of SAP and Web based invoicing portals is preferred.

Ensure timely and accurate submission and delivery of invoices into Web client portals and adhere to all related practices and policies.

Ariba, Coupa, Tungsten, Chorus Pro, B2B Router, Taulia, etc. are big pluses.

Last updated : 2024-05-20