Reports To: Production Manager

Job Purpose: Manage and guide client home remodeling projects which result in profitable outcomes and high customer satisfaction.

Key Responsibilities:

• Coordinate and participate in all pre-construction meetings and processes
• Manage work and schedules of field staff, trade partners, and materials to ensure client projects are completed on time, within the scope, and on budget.
• Visit job sites regularly to ensure a high standard of quality, and client service.
• Communicate regularly with clients, regarding the status of their projects.
• Coordinate and execute all change orders, substantial completions, and other necessary processes promptly.
• Coach and guide Project Leads as needed.
• Participate in all meetings required by role including client meetings, internal process meetings, team meetings, company meetings, and supervisor one-on-ones.
• Provide excellent customer service to internal and external clients.
• Partner with Production Management and HR to complete field staff performance reviews.

Minimum Requirements:

• 10 years residential remodeling experience
• Proficient in home remodeling project management and general construction practices
• 2 years supervisory/management experience
• Ability to accurately read and interpret blueprints, scope of work, and other construction documents
• Basic computer and mobile device skills including iPhone, iPad,
• Proficiency using Microsoft Outlook, project management software, and CRMs.
• Perform duties in an efficient, professional, and courteous manner
• Have reliable transportation, valid class E driver’s license, auto insurance, and ability to transport yourself and materials between job sites
• Ability to work overtime and weekends as needed
• High-school diploma or equivalent preferred
• Strong leadership skills such as problem-solving, decision making, resource and time management, planning & organizing, teamwork, relationship building, initiative, flexibility, and follow-through
• While performing the duties of this job, the employee is regularly required to talk and hear; frequently is required to stand, walk, sit, drive vehicle, type, write, and view computer monitor for extended periods; occasionally requires the ability to lift supplies up to 50 pounds.

Possess the following Mosby Core Values: