45 Customer Support Jobs in New York, NY
Mosaic is Hiring a Customer Support Near New York, NY
**Customer Support**
at Mosaic New York, NY Mosaic is the AI-Powered workforce management software that is radically changing how companies are operated. We're ushering in the future of hybrid remote organizations, connected by our AI-Powered workforce management and intelligence tools. This is a rare opportunity to be part of a high-growth venture backed startup pursuing a world-changing mission.
We're looking for Customer Support to assist our Clients through phone and chat.
Responsibilities:
* Support through chat and phone
Requirements:
* Good communication skills
Benefits:
* A fun culture including team events, happy hours, and day trips (post-pandemic)
* This is a remote position with small Mosaic offices cropping up in most major cities in the US and Canada for hybrid remote working.
* Work with hardworking, nice people who are committed to making a difference!
* ...And much more
Job Summary
Full Time
$61k-82k (estimate)
04/29/2024
05/12/2024
themosaiccompany.com
RENTON, WA
50 - 100
1996
MEGAN DEANS
$10M - $50M
Business Services
Related Companies
About Mosaic
Mosaic is a national training and workforce consulting firm that focuses on the utility and oil & gas industries. We have a deep knowledge base and unique approach to training that uncovers potential and drives business performance. We approach each project with a best-in-class framework to prepare your people for critical business opportunities, new technologies, business process changes, evolving regulatory and compliance requirements, and other workforce challenges. Follow us: https://twitter.com/themosaicco https://instagram.com/themosaicco/ https://www.facebook.com/themosaicco
The following is the career advancement route for Customer Support positions, which can be used as a reference in future career path planning. As a Customer Support, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support. You can explore the career advancement for a Customer Support below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support job description and responsibilities
Respond to customer queries in a timely and accurate way, via phone, email or chat
02/24/2022: Chico, CA
Identify customer needs and help customers use specific features
03/08/2022: Orlando, FL
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
02/24/2022: Cheyenne, WY
Update our internal databases with information about technical issues and useful discussions with customers
01/19/2022: Queens Village, NY
Monitor customer complaints on social media and reach out to provide assistance
03/12/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support jobs
Foster effective problem solving.
01/19/2022: Worcester, MA
Communicate clearly with customers.
01/16/2022: Ogden, UT
Give credence to customer complaints.
01/21/2022: Somerset, NJ
Avoid helping customers at breakneck speeds.
03/21/2022: Green Bay, WI
Know how to close a conversation.
02/22/2022: Columbus, OH
Step 3: View the best colleges and universities for Customer Support.
