Overview

Title Clearance Coordinator

We are in the business of home ownership and are looking for a Title Clearance Coordinator who will find a career home with us. This non-exempt role is for someone who enjoys customer service and working in a fast-paced, team-centered environment. As a Title Clearance Coordinator you will be responsible for working with various parties to ensure all title requirements are completed to clear files for closing.

What you will do

As a Title Clearance Coordinator, you are responsible for reviewing the Title Commitment and working on various title exceptions and requirements for clearance. This role requires extreme attention-to-detail, sense of urgency, and a commitment to client service.

Process and Quality Assurance

• Review Title Commitments to determine items that need to be cleared prior to closing.
• Work with borrowers, clients and 3rd parties to cure various items such as liens, judgments, prior mortgages, vesting requirements and discrepancies, etc.
• Take necessary steps to cure Title Clearance items per underwriter and state guidelines
• Review and manage quality of daily progress reports
• Team members will be part of a phone queue to answer inquiries from borrowers and clients

Reporting and Data Analysis

• Utilize various reports and dashboards to ensure pipelines are progressing and worked in a timely manner
• Manage a pipeline of files with daily follow-ups

Communicate and Collaborate

• Respond to emails and phone calls in a timely manner
• Act as a liaison for borrowers, clients, internal staff, and outside agencies
• Communicate openly and respectfully with borrowers, clients, team members, and leaders
• Manage and support lender relationships
• Additional duties, as assigned

What you will bring (Qualifications)

• High-School diploma or equivalent
• 1-5 years of experience within real estate or mortgage industry
• Working knowledge of real estate titles, deed preparation, and closings
• Strong customer service focus
• Ability to work in fast-paced environment and meet deadlines
• Strong attention to detail
• Self-motivated: ability to work with minimal supervision
• Capability to work both independently and as part of a team
• Ability to work overtime, as needed
• Problem-solving mindset with ability to multitask
• Proficiency with computers, including Microsoft Office

If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply!

What we offer

• Competitive payrates based on skills and experience
• Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
• Rest and relaxation: Paid holidays and generous PTO based on tenure
• Community and Philanthropy: Paid volunteer time
• Paid Maternity and Parental Leave
• Contribute to your future: 401K plan and robust continuous learning opportunities
• Work Perks Program: Access to discounts that help save money in your daily life

Is this the ideal location for you?

Mortgage Connect is committed to offering a flexible work environment for this role. This is a hybrid role, with the in-office component based out of our office located in Irving, TX. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.)

Who we are

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.

All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com