Summary: Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.

Essential Duties and Responsibilities:

• Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
• Takes patients menu selections prior to each meal.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner.
• Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met.
• Retrieves trays from patients' rooms.
• Maintains accurate and current information for each patient on assigned unit(s).
• Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
• Communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures.
• Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.
• Contributes to patient satisfaction goals by providing quality service.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Maintains a clean, sanitary working environment.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
• Utilizes equipment in performing job functions according to department's safety procedures.
• Follows facility and departmental safety policies and procedures to include incident reporting.
• Follows facility and departmental infection control policies and procedures.
• Follows the facility's protocols for Hazardous Materials and Waste Program.
• Adheres to Emergency Preparedness Program and Life Safety Program. Participates in drills, as appropriate.
• Performs other duties as assigned.

Qualifications:

• Ability to lift and/or move up to 100 pounds.
• Computer technical skills to operate hospital systems.
• Excellent verbal and written communication skills.

Job Types: Full-time, Part-time

Pay: $19.00 per hour

Shift:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Santa Monica, CA 90404: Relocate before starting work (Required)

Work Location: In person