Job Summary

Services guests in the Market Place by ringing up items, seating guest, bussing tables, serving drinks, breaking down tables & providing excellent guest service. 

Essential Duties And Responsibilities

• Provides information to guests about The Marketplace dining experience; answers questions guests may have about The MarketPlace.
• Ring up items for guests in POS system.
• Seats guests as necessary.
• Greet and seat guests, take food and beverage orders.
• Responsible for proper serving techniques and ensuring customer satisfaction.
• Ensure workstation area remains well-stocked.
• Maintains cleanliness of cash register areas.
• Serve drinks & buses tables.
• Assists guest with food orders as needed.
• Provides 4 Diamond guest service to all guests.
• Performs other job related duties as assigned.

Qualifications

Excellent verbal skills. Ability to tactfully and diplomatically deal with the staff. Must possess a high regard for guest service.

EDUCATION and/or EXPERIENCE:

High School Diploma or GED required. Experience in guest service and food knowledge preferred.

LICENSES, CERTIFICATES & REGISTRATIONS:

Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency. Must be able to obtain County Food Handler’s Certification.

LANGUAGE SKILLS:

Must have the ability to read and interpret documents in English, such as order tickets, recipes, safety rules, operating and maintenance instructions and procedure manuals. Must be able to communicate effectively with coworkers and guests.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY:

Must be able to prioritize multiple tasks within a fast-paced work environment. Must apply common sense understanding to carry out instructions furnished in written and oral form.

PHYSICAL DEMANDS:

While performing the duties of this job, the team members is regularly required to stand and walk during an 8-hour shift. Team members are regularly required to reach with hands and arms and use hands to manipulate and feel. The team members must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 50 pounds. The team members must have the ability to hear and speak. Sense of vision must see up close, at a distance, in color and have depth perception. An acute sense of taste and smell is vital to success in this position

WORK ENVIRONMENT:

Work predominately takes place in a brightly lit kitchen environment. Noise levels are moderate to loud. Work involves frequent exposure to extreme heat and cold, cooking fumes and odors and is located within a smoking building. Special hazards include sharp knives and utensils, open flames and hazardous food materials and cleaning solutions.

WORKING HOURS:

Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require team members be available for evenings, weekends, holidays and special events. A typical workweek and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime.

INDIAN PREFERENCE:

We are an Equal Opportunity Employer while practicing Native American preference according to law.