Works under the direct supervision of the Dining Room Manager to provide overall service to the customers (residents and guests) of the dining room. Provides table services duties for the dining room area and catered events. Assists customers with food selections and provides efficient delivery of food and beverages. Responsibilities include resetting areas for the next service/meal and working in other Nutritional Services areas as assigned by supervisor on an as-needed basis. Adheres to and complies with established Morningside Ministries regulatory agencies policy standard practices and procedures. Incumbent must provide outstanding customer service in a friendly manner. Ability to identify issues of concern and report them to supervisor as needed for follow-up and to ensure customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Sets up assigned work station with all necessary supplies prior to serving times and replenishes supplies such as flatware, dishes, condiments, etc. as needed.
2. Greets customers in a courteous manner and assists with questions (i.e. table reservations, etc.).
3. Answers questions and makes suggestions regarding food and service, records orders, relays orders to production area, and serves courses to customers.
4. Observes customer to fulfill any additional requests and to perceive when meal has been completed.
5. Clears table as needed while customers are enjoying meal, then cleans and resets table for next service.
6. Follows unit procedures for recording and presenting order to the customer and determining if meal is part of resident’s meal plan.
7. Cleans assigned areas by following established cleaning schedules and procedures for service areas.

Morningside Ministries is an Equal Opportunity Employer

Morningside Ministries Core Anchors are People First…Always; Compassionate Action…Now; and Respectful Communication…Everywhere

Benefits You Can Expect as a Full Time employee:

Paid Time Off
401(k) with Company Match (FT and PT)
Employee Assistance Program (EAP) (FT and PT)
Compassionate Action Relief for Employees C.A.R.E Fund (FT and PT)
Academy for Career Excellence Program
Continuing Education (Relias Training)
Employee Referral Bonus Program