Job Overview:
The Billing Specialist is a part of Revenue Cycle Analsis and responsible for Medicaid and private pay billing, collections as well as cash management and reconciliation. The position requires knowledge of government payer sources, billing denial processes and cash management. The Billing Specialist must be team-oriented and utilize strong communication skills to interact favorably with all team members.

Essential Job Functions:

· Billing Process Management:

• In conjunction with the Business Office Managers, Responsible for accurate submission of Medicaid and private pay billing, claims, and all necessary follow-ups necessary for collection.
• Managing the Medicaid application and eligibility process in coordination with Admissions, Finance Department and Business Office Managers.

· Payment Processing and Reconciliation:

• Management of cash receipt posting, adjustments, and reconciliations to bank statements for all payer payments.
• Draft, coordinate and collect ACH on all private pay accounts.

· Financial Reporting and Analysis:

o In conjunction with the Business Office Mangers and Medicare Claims Coordinator, attend and report on outstanding accounts at monthly aging reviews.

· Customer Service and Communication:

• Respond to inquiries from residents, families, and staff regarding billing-related matters courteously and professionally.
• Educate residents and families on billing processes, payment options, and financial assistance programs available.

· Compliance and Documentation:

• Keep abreast of changes in billing regulations, reimbursement policies, and industry best practices relevant to senior living and nursing home billing.
• Ensure all billing documentation is accurate, complete, and compliant with regulatory standards. Assist with audits and compliance reviews as needed, providing documentation and support as required.
• Other duties as assigned

Qualifications:

A. Minimum of 3-5 years’ experience in billing, accounts receivable management, or financial administration, preferably in the healthcare or senior living industry.

B. High School diploma/GED required.

C. Ability to work in a team environment and is a self-starter, quick learner and possesses excellent communication and research skills.

D. Proficient experience in billing software platform, PointClickCare and proficiency in Microsoft Office applications, particularly Excel.

Benefits You Can Expect:

• Medical, Dental, Vision Insurance
• Paid Time Off
• Basic Life and AD&D Insurance
• 401(k) with Company Match
• Telemedecine
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Compassionate Action Relief for Employees C.A.R.E Fund
• Paid Jury Duty and Bereavement Leave
• Loewenberg Caregiver Scholarship
• Academy for Career Excellence Program
• Continuing Education (Relias Training)
• Employee Referral Bonus Program

Core Anchors – Good to GREAT Customer Service: To perform this job successfully, an individual should strive to provide Good to GREAT customer service and demonstrate our Core Anchors of People First…Always; Compassionate Action…Now; and Respectful Communication…Everywhere. GREAT is an acronym for the following principles: Greet with a Smile and by Name; Respect the Whole Person; Empathize; Accept Responsibility; and Team up for Success.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• What is your salary expectation?

Ability to Relocate:

• San Antonio, TX 78212: Relocate before starting work (Required)

Work Location: In person