Network Engineer

Orlando, Florida, United States

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 7,000 employees are all united by one mission: For the People.

Network Engineer - Data Center networking (BGP, load balancing, WAN routing, firewalls "Palo experience preferred"), SDWAN experience, Cloud experience (Azure and AWS)

Summary

To support our vision in driving technological advances and in delivering the premier client/attorney experience, we are seeking a Network/Voice Engineer who will be responsible for the development, implementation and support of a reliable, secure and scalable voice and data network. The ideal candidate will have previous experience in managing a complex data network and proven ability to ensure high levels of voice and network availability. This is a hands-on position and will require the ability to support Cisco voice and network design, execution and support. The ideal candidate will have the ability to handle multiple functions simultaneously and independently.

Responsibilities

• Develop and deploy strategic voice and network plans to meet current and future business requirements. Provide technical expertise and problem resolution for escalated requests
• Support routers, switches, WLAN’s, firewalls, and remote access
• Design and execute plans to remediate voice and network risks and outages
• Prepare and maintain appropriate documentation of policies, processes, and procedures
• Manage deployment of infrastructure voice and network technologies consistent with corporate standards
• Provide guidance and mentor less senior members of the voice and network team
• Analyze remote monitoring reports to identify capacity and performance issues and manage their remediation efforts.
• Lead complex troubleshooting efforts on voice, video and network infrastructure.
• Work with technologies that include, but are not limited to, Cisco Call Manager, Unity Connection, IM & Presence, Contact Center Express, VCS Expressways, voice gateways (MGCP, H.323, SIP/CUBE)(Analog & ISDN signaling), Wireless LAN, routing, switching, VPN, Firewalls.
• Perform other related duties as assigned

Qualifications

• A Bachelor’s degree in a related IS technical field is required or the equivalent combination of education and pertinent/directly related experience
• A minimum of five (5) years’ experience in a Cisco network architecture, engineering, and support role.
• A minimum of five (5) years’ experience in network design, implementation, and support of large Enterprise networks.
• CCNA, CCNP voice certifications preferred * H.323/SIP/MGCP/SCCP
• Possess a thorough working knowledge of TCP/IP protocol function, Ethernet topology, advance routing protocol (i.e. BGP, OSPF, and EIGRP) and Cisco/HPE router and switch installation and configuration.
• Expertise with Cisco Call Managers
• Expertise with Cisco Jabber
• Expertise with Cisco routers, switches, firewalls and VPN concentrators
• Expertise with HPE Aruba switches and ClearPass
• Expertise with SIP trunking
• Expertise with Cisco Prime & Solarwinds monitoring and management tools
• Extensive experience with IP suite of protocols
• Cisco Unified Communications Manager (CUCM) and Cisco Unity Connections
• Excellent communication and customer service skills with a natural aptitude for dealing with people
• Excellent time management skills, must be capable of multi-tasking in a high workload environment

Preferred Qualifications

• Cisco Nexus 7k, 5k, 2k experience
• BGP, EIGRP, OSPF
• SAN switching, iSCSI, FCOE
• Expertise with Cisco Firewalls
• Expertise in WAN Optimization
• Expertise in SDWAN
• Expertise in F5 Load Balance

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

#LI-MB1