IT SOLUTIONS ENGINEER - ORLANDO/TAMPA, FL

JOB BRIEF:

To support our vision in driving technological advances, we are seeking a skilled, people-oriented Solutions Engineer to join our Digital Workplace team responsible for designing and implementing innovative IT solutions that meet the evolving needs of our business. Ideal candidates thrive in a fast-paced environment, have a passion for serving others, while also possessing a demonstrable set of development and technical skills.

JOB DUTIES:

• Develop and implement IT solutions that automate and optimize business workflows and processes.
• Develop scripts and workflows as needed for automated deployment.
• Generate design documents, best practice configurations, and test procedures.
• Collaborate with business constituents to identify their technical requirements and business objectives.
• Execute testing to validate system performance in accordance with the developed test plan and criteria.
• Recommend improvements to the existing architecture and process to reduce repetitive or time-intensive tasks in favor of automated solutions.
• Collaborate with cross-functional teams to ensure seamless integration of IT solutions.
• Provide subject matter expertise on cloud toolsets and best practices.

QUALIFICATIONS:

• Minimum of 5 years designing and implementing IT solutions in complex business environments.
• Must have strong knowledge of scripting languages, including PowerShell (required) and Python (preferred).
• Comfortable working with REST & SOAP APIs along with related technologies.
• Experience implementing Single Sign On (SSO) and SCIM.
• Strong knowledge of Microsoft cloud technologies, including Azure, Entra ID and Microsoft 365.
• Exchange Online, to include OME & S/MIME Encryption, DKIM, DMARC and SPF concepts.
• Proficiency in business process automation, focusing on usage of cloud native toolsets such as Azure Automation & Logic Apps.
• Troubleshoot and solve advanced and complex problems as they arise.
• Work independently on assigned projects. as well as effectively and cooperatively with administrators, staff, and users.

• The ability to learn new technologies quickly.
• Experience working with Microsoft Hybrid identity setups (Hybrid Exchange & Active Directory)
• Familiarity with the following technologies is a plus; Salesforce, AWS, GCP, UKG.

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