Job Details

Responsibilities

• Meet and greet customers in the service drive and service lounge to discuss possible trade up opportunities.
• Mark down and track every customer that provided an exchange opportunity.
• Transition Customers to Sales to conduct test drives, present vehicle product information, pricing and incentives.
• Utilize Customer Relationship Management tool for efficient follow up and tracking.
• Eblasts, Personal Emails and Phone follow up with current or recent visitors.
• Answer and respond to incoming phone calls and emails from customers.
• Make outbound sales call to potential trade up customers.

Come learn more about what we offer at the ever-growing Morgan Auto Group family of car dealerships. It's a truly unique organization with endless career potential.

Qualifications

• Proficient in basic computer, typing and phone skills.
• Microsoft Excel knowledge is a plus.
• Smiling is a requirement.
• Must exhibit stellar customer service skills (in person and through written communication)
• Must be able to create and maintain customer relationships.
• Must be able to maintain positive partnerships with staff
• E Lead and Reynolds experience is a PLUS!
• Bi-lingual is not required however is a plus.
• Must be at least eighteen years of age.
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)
• Must be able to work Saturdays.

*See hiring manager for details

EOE DFWP

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