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The Senior Technical Customer Service Representative is responsible for processing inbound service requests for Scientific and Commercial customers in a timely and accurate fashion. The role requires close coordination with engineering, manufacturing, sales and marketing, operation, and finance to support technical and service inquiries or complaints. Provide new and current customers with product information including pricing, delivery, inventory stocking, and/or back-order availability.
Job Duties:
Qualifications:
Our Ideal Candidate will have
Other Qualifications:
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
Business Services
$70k-98k (estimate)
03/08/2024
04/22/2024
BALTIMORE, MD
100 - 200
2008
JOHN MOORE
$10M - $50M
Business Services
The job skills required for Technical Customer Support Specialist include Customer Service, Problem Solving, Technical Support, Initiative, Written Communication, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Customer Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Customer Support Specialist. You can explore the career advancement for a Technical Customer Support Specialist below and select your interested title to get hiring information.