At least 1 in 20 US adults meet the diagnostic criteria for alcohol use disorder (AUD), yet only 7 percent receive treatment in a given year. That’s where we come in. Monument is an innovative telemedicine platform for anyone looking to change their relationship with alcohol. We connect our members to a free anonymous community, therapist-moderated support groups, and expert resources to provide the support and information they deserve. Members seeking personalized treatment are matched with a licensed physician and a specialized therapist to develop a treatment plan specific to their needs and goals for sobriety or moderation. Monument is affordable, evidence-based, and entirely online, so life doesn’t have to stop for progress. To learn more about us, please visit joinmonument.com.This position will report to the Sr. Director of Operations. This individual will be skilled in determining patient insurance coverage and rapport building with patients. The position is fully remote. Check us out at www.joinmonument.comMonument is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We nurture authenticity. The current team includes sober people, parents, queer people, single parents, nonbinary folks, men, women, and more.