Position: Assistant Community Manager for Sycamore at Tyvola – Charlotte, NC

Role Overview

As the Assistant Community Manager, you will take the initiative to assist with day-to-day operations of this beautiful community of 288 apartment-homes. This position requires strong leadership skills to assist in the oversight of leasing and administrative activity for the community. Other responsibilities will include outreach marketing efforts, financial management, and resident satisfaction to increase profitability.

Most Important Responsibilities

• Collection and prompt posting of resident payments.
• Manage all leasing and sales activity to achieve budgeted occupancy.
• Assist with coaching and developing the team in accordance with CRC policy and procedures.
• Report on weekly traffic trends to capture reasons for leasing and any objections, which will result in weekly pricing recommendations.
• Delinquency management through timely and consistent correspondence to residents.
• Inspect vacant units, establish hot sheet, manage mini model placement and inventory.
• Effectively manage Renter’s Insurance to remain in compliance with CRC policy and expectations.
• Manage renewals to meet budgeted retention goals.
• Address and resolve resident issues or escalate as necessary to the Community Manager.
• Inspect community to ensure curb appeal standards are met daily.

Most Important Qualifications

• Multifamily exp required, strong leasing skills.
• ACM exp a plus.
• Must be willing to work rotating Saturdays with a day off during the week.
• Admin skills: Organization, attention to detail and ability to multitask.
• Demonstrated ability to independently resolve resident concerns.

We've been Voted a Top Workplace Nationally for several consecutive years recently - and Top Ten Management Company Nationwide .