Communications Specialist

Salary:

$53,796- $76,067 (Annually)

Excellent benefits

Posting Date: December 22, 2023

Filing Deadline: January 12, 2024

JOB SUMMARY

Under the general supervision of the Marketing Manager and Customer Service Manager, the Communications Specialist will perform a full range of activities in support of the district’s marketing efforts, with primary emphasis on social media, website content design, and visual brand implementation.

ESSENTIAL FUNCTIONS

Create content and execute social media posts related to various topics. Support creation of internal and external marketing materials – for use in various channels including, but not limited to flyers, brochures, website, social media, etc. Draft newsletters, emails, and social media content by gathering information from a variety of sources, drafting copy/content, assisting with editing/proofreading information, reviewing, and gathering data, and preparing information for print. Responds to standard inquiries and provides information regarding department operations, policies, and procedures. Resolves routine issues independently and refers more complex situations to the appropriate party. Keeps abreast of marketing and design trends through continued education and professional growth. Attends conferences, workshops, and seminars as appropriate. Support Community Relations and Customer Service Supervisor at various events in the community (occasional evening/weekend). Track media articles mentioning MST for monthly board reports and provide pdf to Board Clerk. Prepare standard correspondence, records, documents, reports, and other related information. Proofread and edit documents, promotional materials, and other communications. Develop and maintain logs, databases, spreadsheets, and other reports. Create and work with MST Operations department and contracted service providers to coordinate installation of interior bus cards and other marketing materials. Manage inventory of marketing materials and supplies including but not limited to brochures and signage. Coordinates with the planning department on website updates for bus schedule information as well as content for onboard bus information. Perform other related duties as assigned.

KNOWLEDGE

Knowledge of the principles, practices, and techniques of communications and marketing concepts and strategies.

SKILLS

Skill in the use of office equipment and technology, including computers and a variety of related software, and the ability to master new technologies. Skills in advanced word processing, spreadsheets, presentations, and graphic design. Basic design and photography skills and a thorough understanding of social media management and strategy.

ABILITY

Ability to produce content that can be used across different platforms and create social media and website content consistent with MST standards. Ability to establish effective working relationships and use good judgment, initiative, and resourcefulness when dealing with employees, professional contacts, community leaders, the media, and the public. Ability to coordinate multiple tasks, problem-solve, and work effectively within deadlines and changes in work priorities. Ability to communicate effectively and present ideas and concepts verbally and in writing.

MINIMUM QUALIFICATIONS & REQUIREMENTS

Bachelor’s Degree in Advertising, Marketing, Communications, Public Relations, or a related field, and one (1) year of demonstrated experience planning and/or managing social media platforms, preferred. One or more years of experience in office administration, communication, marketing, or related field is desired. Proficiency in Microsoft Office, Adobe Creative Cloud, social media monitoring, and digital tools such as Hootsuite. Bilingual (English/Spanish) preferred. Proof of COVID vaccination required. Good driving record; possess valid California driver's license at the time of application; In accordance with the Immigration Reform and Control Act of 1986, must be prepared to offer documents to support employment eligibility.

FILING

The minimum qualifications as stated in this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other segments of the selection process. Applications received after the deadline may be reviewed and kept on file for up to six months for future consideration. Applications may be obtained from our Administrative Offices, 19 Upper Ragsdale Drive, Suite 200, Monterey, the Salinas Transit Center, 110 Salinas Street, Salinas, the Marina Transit Exchange, 280 Reservation Road, Marina, CA: or by visiting MST online at http://www.mst.org. A Department of Motor Vehicle (DMV) printout, Form K-4, dated within 30 days, must be submitted with the completed application. Resumes will not be accepted in lieu of a completed application. Applicants who have resided in California less than five (5) years must obtain a copy of their driving record from their previous state of residence. Applications received without the appropriate DMV printout will not be considered. SUBMIT COMPLETED APPLICATIONS TO: Monterey-Salinas Transit, Attn. Human Resources, 19 Upper Ragsdale Drive, Suite 200, Monterey, CA 93940.

ADA

Candidates who qualify under protection of the Americans with Disabilities Act, and require a reasonable accommodation for applicant testing and/or examination, should notify the MST Human Resources at least one week prior to being scheduled for assessment.

Monterey-Salinas Transit values diversity in the workplace and is an Equal Opportunity Employer

Job Type: Full-time

Pay: $53,796.00 - $76,067.00 per year

Benefits:

• Flexible spending account
• Life insurance
• Tuition reimbursement

Work Location: In person