At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ individuals, veterans, and people with disabilities to apply.

Job summary

The Seasonal Security Representative supports the Guest Experience and Security teams during the Monterey Bay Aquarium’s peak season, assisting with maintaining public safety and keeping a secure environment for staff, volunteers, guests and animals.

Core Responsibilities

• Provide an outstanding customer experience to internal and external visitors and guests
• Conduct personal bag inspections for guests entering the Aquarium as scheduled or directed
• Assist with lost and found personal property
• Greet guests as they arrive and provide wristbands for children or dependents
• Assist other Aquarium departments with operational and special needs as directed by Security Supervisors
• Maintain confidentiality in all aspects of the security function and reporting duties
• Conduct opening and closing of Aquarium employee and public areas for normal business hours and special events
• Adhere to the Monterey Bay Aquarium uniform and grooming standards
• Respond to calls for lost or found children and provide safety and security for those individuals until reunited with adult chaperons or parents

Absolutely Required Skills / Knowledge / Ability / Experience or Education

• High school diploma or equivalent
• Ability to successfully complete a post-offer, pre-employment criminal background check
• Criminal convictions relevant to the position may be considered in determining suitability for employment.
• Ability to pass post-offer, pre-employment drug screen
• Must be able to work week-ends and holidays as assigned or scheduled
• Ability to work within, and maintain Monterey Bay Aquarium’s Core Values

• Ability to be alert and vigilant, ready to be a good witness at all times, whether on the exhibit floor, or behind the scenes
• Ability to respond to and mitigate conflict situations in a safe and professional manner
• Maintain accountability of personal and shared department equipment

• Must possess, or be able to obtain within the first 3 months of employment, a valid California driver's license in order to operate Monterey Bay Aquarium vehicles.

Ancillary Responsibilities

• Ability to be alert and vigilant, ready to be a good witness at all times, whether on the exhibit floor, behind the scenes, conducting building rounds, or sitting at the dispatch station in the Security Operations Center
• Ability to respond to and mitigate conflict situations in a safe and professional manner
• Maintain accountability of personal and shared department equipment

Hourly starting rate: $23.00