Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report . For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes, and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60 languages among ourselves.
We seek a well experienced Implementation Technician who will work on the team responsible for installing, troubleshooting, and maintaining devices for thousands of users in one of our most visible, critical hospital campuses. This is a client facing role requiring strong communication and excellent customer service skills. The environment includes Windows and Apple devices and requires experience working on OS, network and ethernet connectivity, deployment, and other tasks to keep our users connected and productive. The job requires documentation including daily updates and communication including status reports.

• Implementation Technicians at Montefiore must have reliable transportation to travel among Montefiore campus locations. Montefiore requires employees to reside in NY, NJ, CT, or PA and to be vaccinate, including for COVID.

• Requires ability to multitask and prioritize, participating in multiple large-scale concurrent projects, pivoting as priorities change.

• Requires experiences with deployment, configuring, testing and troubleshooting a wide variety of devices such as PC's, printers, scanners, wireless devices, switches and routers.

• Experience with network topologies, protocols, general network connectivity, IDF and endpoint cable management and network troubleshooting.

• Experience conducting site surveys to collect all project details and documenting all efforts with attention to detail in various systems, including updating floor plans

• Experience with Windows OS, SCCM, Citrix, MS Office suite, Active Directory and Group Policy

• Must be able to coordinate efforts, communicating with clients, team members and vendors to ensure mutual understanding of all project plans.

• Expected to document all efforts made daily toward for any assigned tasks and provide regular status updates to team members, leaders and customer.

• Responsibilities will include go-live support for project implementations, major initiatives and anything prioritized by leadership.

• Expected to travel between various Montefiore sites as assignments change.

• Requires flexibility with schedule as some project tasks must be completed outside of normal business hours.

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Department: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS Employment Status: Regular Full-Time Address: 3 Odell Plaza, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 219125 Salary Range/Pay Rate: $62,400.00 - $80,850.00
For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.
To learn more about the "Montefiore Difference" - who we are at Montefiore and all that we have to offer our associates, please click here .
Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.
Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
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