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Responsibilities:
· Develop sales and technical teammates to produce a consistent 5-star Guest experience.
· Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
· Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
· Provide direction and oversight to other technicians and assist where needed with services/repairs.
· Provide direction and oversight to other technicians and assist where needed with services/repairs.
· Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
· Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
· Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.
· Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
· Understand and adhere to company policies and procedures, Governmental standards including environment codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
· Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
· Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
· Perform other duties as assigned and required.
Qualifications:
· High School Diploma or equivalent.
· Demonstrated leadership experience in a retail/sales environment.
· Proven ability to manage, drive and deliver financial results while controlling costs.
· Ability to influence and motivate a team to achieve set goals and objectives.
· Ability to problem solve, manage inventory, merchandising, and customer service.
· Communications skills to effectively communicate with teammates and guests.
· Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)
Profile Summary:
· Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments
· Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
· Business mentality with the drive to exceed established goals.
· Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages.
· Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment.
· Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions.
· Ability to effectively mentor, coach and develop teammates.
· Ability to problem solve and resolve customer complaints.
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Store Managers must be able to complete the following but not limited to:
· Ability to work flexible hours, days, evenings, weekends, and holidays.
· Ability to work 45 hours per week.
· Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
· Frequent standing and walking for long periods of time.
· Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Benefits:
· Performance based incentives
· Paid vacation and holidays
· Reimbursement for ASE Certifications
· Reimbursement for State Inspection Licenses, where applicable
· 401k eligibility immediately upon hire
· Direct Deposit
· Employee Discounts
· Healthcare, Vision, and Dental
· Employee Access Perks
· Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
Full Time
$73k-103k (estimate)
03/28/2023
08/20/2024
The job skills required for Automotive Store Manager include Leadership, Scheduling, Store Operations, Futures, Guest Service, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Automotive Store Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Automotive Store Manager. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Automotive Store Manager jobs
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Step 3: View the best colleges and universities for Automotive Store Manager.